Customer Engagement Specialist

Overview

GRAVITATIONAL MARKETING LOVES RECENT COLLEGE GRADS!

Here’s an exciting opportunity to join a growing, fun and market-leading advertising agency as a Market Coordinator on our A-Team.

• We are nationally certified as a Great Place to Work
• We have received multiple outstanding small business awards by the Orlando Business Journal
• The company was founded and is led by two UCF grads
• Our leaders have been named two of Orlando's "40 Under 40"
• We have an exciting, vibrant, creative work environment
• We support a positive, success-minded culture and believe life and business should be ESP — Enjoyable, Simple and Prosperous

Our A-Team is the face/voice of our company and is responsible for the first impression of our organization within the market. An A-Teamer makes an average of 200 outbound phone calls daily to prospective car dealerships, setting appointments for our Rich Dealer Sales Advisors. The A-Teamer does not close a sale; they begin a relationship by offering free, helpful information. The role requires a positive and ethical mindset, strong persuasion, and a proactive approach to build new relationships.

• Make an average of 200 outbound calls daily to prospective car dealerships
• Set appointments for Sales Advisors
• Initiate relationships and provide helpful information in a positive way

• Competitive hourly compensation with weekly bonuses
• First-year representatives have a realistic opportunity to earn over $60,000
• Monday through Friday work week — no weekends
• Special contests and incentives to earn additional rewards
• 5 weeks paid time off annually
• Paid holidays
• Automatic employer 401(k) contribution after 1 year of employment

• Compt fringe benefits – investment in our people
• Book club and learning initiatives
• Themed office activity days and team-building events
• Free Lunch & Learn sessions hosted by the founders

• Experience in phone sales and/or appointment setting, marketing, or strong comfort speaking to new people on the phone
• Ability to ask tough questions and overcome objections to move conversations forward
• Drive to make 200 calls per day and meet productivity goals
• Excellent verbal and written communication skills
• College degree preferred but not required
• Positive, upbeat and savvy communicator; career oriented
• Comfort using a computer; proficiency with Microsoft Office Suite
• Strong work ethic, professional demeanor, and positive attitude
• Stable work history preferred