Financial Center Manager Associate - East Orlando, FL; Lake Mary Area

Financial Center Manager Associate – East Orlando, FL (Lake Mary Area)

The Financial Center Manager Associate (FCMA) will participate in a comprehensive onboarding and education program that includes rotations in Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. The program prepares the successful candidate for a Financial Center Manager role within a Financial Center.

• Complete the FCMA roadmap and all onboarding activities, including the Consultative Selling Skills Certification.
• Deepen consumer and small‑business customer relationships by delivering a memorable customer experience.
• Maintain a working knowledge of Fifth Third’s products, services, processes, and internal resources to guide and lead the team.
• Apply the consultative sales process to proactively identify customers’ financial needs and recommend appropriate solutions.
• Develop an integrated book‑of‑business strategy ensuring all customers receive a Financial Needs Assessment and are assigned to the most suitable banker.
• Source, develop, coach, and lead a team that reinforces core values and business strategies.
• Cultivate a One Bank culture that collaborates with business partners.
• Participate in community‑service activities.
• Model the ethical behavior expected from every employee by following the Bancorp Code of Business Conduct and associated policies.
• Complete additional duties as assigned.

Assist in providing employees timely, candid, and constructive feedback; support employee development to their full potential, provide challenging opportunities for career growth, and recognize and reward accomplishments.

• College degree or two (2) or more years of leadership experience in a sales environment.
• Professional communication skills in verbal and written formats.
• Ability to analyze credit and financial information.
• Strong sales execution and coaching abilities.
• Business acumen and sound decision‑making skills.
• Requirement for S.A.F.E. Act registration at the time of employment via NMLS.

• Normal office environment.
• Extended computer screen use.
• Periodic travel within the Bancorp footprint for meetings and training.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, veteran status or any other legally protected status.