Inside Sales Representative

Job Description

Inside Sales Engineer Institutional - HVAC Products | Carrier Enterprise

Introduction:

Carrier Enterprise, a leading national distributor of residential and light commercial HVAC products, is seeking a dedicated Warehouse Associate. Join a team that excels in providing top-notch HVAC/R products, parts, and supplies through licensed HVAC/R dealers and contractors.

Company

Description:

Carrier Enterprise (CE) is a premier national distributor specializing in residential and light commercial Heating, Ventilation, and Air Conditioning (HVAC) products, parts, and supplies. We serve licensed HVAC/R dealers and contractors, ensuring top-quality HVAC solutions across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada. With over 200+ locations, we are well-positioned to meet our customers' HVAC/R needs.

Responsibilities:

• The Institutional Inside Sales position will focus on sales growth within an assigned book of business.
• Providing exceptional customer service levels and showcasing elite value will drive incremental sales and solutions to existing customers in a B2B environment.
• Working in collaboration with assigned outside sales representatives with all HVAC/R products and solutions offered and providing additional support as needed.
• Collaborates independently with assigned customers to create solutions for their HVAC/R needs and consults them through the entire sales process.
• Generate sales related to HVAC/R Products and Solutions.
• Maintain productive relationships with new and existing customers.
• Support customers in quoting, takeoffs, order entry and coordination for parts, supplies, accessories, and equipment.
• Work with key suppliers on quoting, pricing, and product sourcing.
• Conduct data mining to identify potential product sales through report analysis, customer communications, and direct collaboration with the assigned customers and their dedicated Outside Sales Representatives.
• Proactively reach out to new and existing customers to uncover opportunities by delivering Carrier Enterprise’s value proposition.
• Follow up on quotes and leads to close sales deals and achieve revenue and margin targets.
• Develop and maintain competitive information including programs, pricing, and services to help grow and improve CE’s offering.
• Develop and implement account penetration strategies, including regular business reviews for key customers to maximize sales.
• Drive customer education and adoption of CE’s Digital Platforms to streamline and accelerate the sales process while enhancing customer service delivery.
• Leverage tools such as Salesforce to document the sales management process.
• Resolve customer issues in a timely and professional manner.

• Demonstrated performance history in sales and/or new business development.
• Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers.
• Ability to work independently or as an active member of a team; results and goal oriented.
• Must be energetic, well-spoken and customer centric with a desire to take sales and customer service to the next level.
• Self-motivated and a desire to achieve goals beyond what is required.
• Strong business/problem solving skills and strong communication/interpersonal skills.

• Prior work experience and/or internship experience in sales or marketing is a plus.
• Knowledge of HVAC parts and supplies is a plus.

• Minimum:
  High School or GED
• Preferred: 2 Year / Associate Degree

• Health Insurance
• Health Savings Account
• Vision Insurance
• Life Insurance
• Disability Insurance (Short-term and Long-term)
• Employee Assistance Program (EAP)
• Tuition Reimbursement & Professional Development
• Paid Vacation & Sick time
• Company Paid Holidays
• 401(k) Plan with Employer Match
• Employee Discount Program

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications, and competence.