Vacation Sales Advisor at Hilton Grand Vacations Orlando, FL

Job Description

The Outbound Sales Associate is responsible for handling inbound and outbound calls with Bluegreen Owners and Expired Sampler guests through automated dialer technology to promote the sales of vacation package purchases. This is a critical role to drive Owner and Guest satisfaction, Bluegreen resort tour flow, and ultimately contributes to Bluegreen sales revenue targets. The Agent must be highly knowledgeable of Bluegreen Resort destination information and systems utilization processes.

The Agent must deliver an extremely high level of Customer Service while facilitating package sales that drive revenue results for the organization.

• Supports Owners and drives sales
• Re‑engagement of Ownership utilization through the purchase and utilization of vacation packages that drive Bluegreen resort visits and sales tours
• Sets the stage for success for our sales organization by exciting Owners and guests about their upcoming vacation experience and ensuring proper understanding of the Owner Review meeting and their obligation to attend
• Adheres to department scripting expectations and all reservations fulfillment policies and procedures, including Owner and guest gifting parameters
• Accurately reflects all package details and requirements, including the qualification questions. Sells ethically
• Properly utilizes outbound dialing technology and other systems such as Concierge and VSSA to ensure accurate call handling, package sale completion, and account documentation
• Maintains minimum sales and conversion quotas
• Supports special offers, projects and promotional campaigns as they arise, embracing change and innovation as ways to drive additional value for Owners and results for the organization

• Unlimited Income Potential – base pay plus uncapped commissions
• Paid training – earn as you learn to be a Bluegreen vacation specialist and brand ambassador
• Career Growth – internal promotion opportunities
• Fantastic benefits package – medical, dental, vision, education assistance, 401(k) with company match
• Work/Life Balance – generous paid‑time off, flexible hours, full‑time and part‑time options, philanthropic and socially responsible organization
• Amazing discounts – hotels, retailers, car rentals, theme parks and more
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Tuition reimbursement
• Employee discount

Job Type: Full‑time

Pay: $61,552.00 – $85,000 per year

Shift: Evening shift

Supplemental Pay: Bonus opportunities, Commission pay

Work Location: In person

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.