Counter Driver Associate

Overview

Heritage Landscape Supply is seeking a full‑time Counter Sales with Backup Driver to serve as a key customer touchpoint, responsible for accurate order entry and smooth customer interactions.

• Provide exceptional customer service through phone, email, and in‑person consultations, maintaining a courteous and professional demeanor.
• Accurately process and manage customer transactions at the sales counter using the company’s computer system.
• Create detailed sales orders and quotes, using customer measurements to estimate material needs and project costs with accuracy.
• Coordinate and schedule truck deliveries, ensuring optimal logistics and customer satisfaction.
• Contribute to inventory management by participating in cycle counts, order picking, staging, replenishment, and shipping/receiving activities.

• Prior experience in a customer service or sales role, with a focus on customer satisfaction, retention, and loyalty.
• Proficiency in basic computer operations, internet navigation, and point‑of‑sale systems and order entry procedures.
• Capability to handle physical demands, including lifting up to 75 lbs regularly and 50 lbs on a repetitive basis.
• Experience or familiarity with backup driver responsibilities in a non‑regulated truck, and ability to work in varied conditions including warehouses and outdoor environments.
• Willingness to work overtime during peak seasons, pass a pre‑employment drug test, and complete background screening.
• High school diploma or equivalent.
• Bilingual proficiency in English and Spanish is preferred but not mandatory.
• Forklift operation experience is a plus.

National Structure – Orlando, 2400 Paseo Ave, Orlando, FL 32805.

Competitive weekly/bi‑weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision coverage, flexible spending accounts, company‑paid life and short‑term disability, optional long‑term disability, and additional life insurance.

Heritage Landscape Supply is an Equal Employment Opportunity employer and encourages applications from individuals with disabilities and disabled veterans. Reasonable accommodations can be requested through Human Resources.