Regional Account Executive

Overview

The Regional Account Executive is responsible for growing our technology platform customer base through presenting products and services to potential clients within a specific region. Identifying and addressing customer needs and recommending ways to promote and sell our flagship technology platform based on market and industry trends. To be successful in this role, you should have excellent communication abilities and be highly motivated to meet objectives and goals.

$52,000.00/yr - $62,000.00/yr

• Act as a point of contact for existing and potential customers within assigned territory.
• Identify business opportunities and challenges within assigned region.
• Present our technology platform to existing and potential customers.
• Identify customer needs and recommend appropriate product solutions.
• Work closely with team members and other internal partners to support customer onboarding and brand goals.
• Expand user adoption of the technology platform, targeting health systems, IDNs, and community practices.
• Manage territory plans, sales, demonstrations, registration, and initial onboarding of new accounts.
• Smoothly transition new accounts to internal counterpart to manage follow-up and account management.
• Partner with external field team members to target specific programs.
• Drive daily activity to achieve weekly, monthly, and quarterly metrics and goals.
• Cultivate deep reliable relationships with clients and users.
• Troubleshoot and develop solutions to drive consistent product adoption; follow up relentlessly and thoughtfully to win business.
• Track sales performance to goal and sales pipeline activity via Salesforce CRM.
• Collaborate with internal counterparts to exceed regional goals.
• Continue to develop skillset for career growth.
• Able to travel throughout the region on occasion and attend quarterly team meetings onsite.
• Perform other related duties as assigned by management.

• Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
• Computer skills required:
  Microsoft Office Suite.
• Other skills required:
• Bachelor's degree in Business Administration preferred.
• Ready-to-win attitude.
• Enjoys and thrives in a competitive team environment.
• Proven track record of exceeding goals.
• Proven track record of high daily activity.

• Diversity
  - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
• Ethics
  - Treats people with respect; keeps commitments; inspires trust; works with integrity; upholds organizational values.
• Adaptability
  - Adapts to changes in the work environment; manages competing demands; changes approach to fit the situation; able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality
  - Is consistently at work and on time; ensures responsibilities are covered when absent; arrives at meetings on time.
• Business Acumen
  - Understands business implications of decisions; displays profitability orientation; demonstrates knowledge of market and competition; aligns work with strategic goals.
• Change Management
  - Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.
• Customer Service
  - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits feedback to improve service; meets commitments.
• Dependability
  - Follows instructions; responds to management direction; takes responsibility for actions; keeps commitments; completes tasks on time or communicates alternatives.
• Initiative
  - Volunteers readily; seeks increased responsibilities; takes independent actions; looks for opportunities; offers help when needed.
• Innovation
  - Demonstrates original thinking; meets challenges with resourcefulness; generates ideas for improvement; presents ideas clearly.
• Interpersonal Skills
  - Focuses on solving conflicts; maintains confidentiality; listens without interrupting; keeps emotions under control; remains open to others’ ideas.
• Judgement
  - Makes timely decisions; supports reasoning; includes appropriate people in decision-making.
• Motivation
  - Sets and achieves challenging goals; demonstrates persistence; self-competence against standards of excellence; takes calculated risks.
• Oral Communication
  - Speaks clearly and persuasively; listens and seeks clarification; responds to questions; participates in meetings.
• Organizational Skills
  - Follows policies and procedures; completes administrative tasks accurately and on time; supports organizational goals; respects diversity.
• Planning/Organizing
  - Prioritizes tasks; uses time efficiently; sets goals and develops action plans.
• Problem Solving
  - Identifies and resolves problems; analyzes information; develops…