Sales Coordinator - Birthdays, Sports Music Groups

Sales & Marketing Coordinator

Do you have a knack for creating wonder and sparking imaginations? Flip everything you know about work upside-down! Wonder Works is looking for dynamic people to join our team. Wonder Works is an indoor amusement park that combines education and entertainment with more than 100 hands-on exhibits that challenge the mind and spark the imagination.

Wonder Works Orlando is looking for a Sales & Marketing Coordinator to join our team! As our Sales Coordinator, you'll be instrumental in creating memorable experiences for our guests. From booking groups and birthday parties to supporting marketing initiatives, you'll ensure every interaction is seamless and every visit is as WONDERful as can be, leaving a positive lasting impression on our guests!

PERKS! Wonder Works offers Weekly Pay ($19/hr) + Eligible for Monthly Sales Bonuses, 50% off food in our Café, FREE & Discounted Tickets to Wonder Works and other Local Attractions, Team Events, and a FUN Work Environment!

BENEFITS! Medical, Dental, Vision, Life & Disability, FSA, Paid Time Off, Holiday Pay, and 401k plans.

Responsibilities:

• Provides support for the sales management team including the development of and follow-up on new sales contracts, group bookings, host arrivals, etc.
• Answers telephone calls and emails while providing information to interested callers
• Maintains sales and marketing databases including inventories of contact names and information and customer/prospect files
• Books onsite birthday parties and facilitates birthday check-in on weekends.
• Confirms and updates all group counts and changes in Center Edge to reflect changes in the number of guests, additional food ordered, etc.
• Monitors hosts and parties to ensure the party runs smoothly and on schedule
• Assist with any party package add-ons and verifies all remaining balances have been collected
• Tracks inventory of birthday party supplies on company inventory forms
• Act as liaison between sales and operations teams on-site during group arrival, lunch, and departure
• Assists in executing sales and marketing strategies and objectives for identified niche markets
• Coordinates various sales and marketing fulfillment duties including direct mail, packages, letters, catalogs, and other sales literature
• Completes route visits for niche market (Birthdays, Music & Sports groups) and attends off site events in company vehicle promoting marketing programs, events through word of mouth and collateral materials
• Perform other duties as assigned

Qualifications:

• Excellent customer service skills
• Ability to comprehend written and verbal communication
• Time management & multi-tasking skills and ability to work independently and efficiently
• Ability to anticipate guest needs
• Ability to work any shift including nights and weekends as needed
• Valid driver's license and clean driving record
• Proven Microsoft Office Suite skills (Excel, Outlook, Word, etc.)
• Cold-calling experience preferred
• CRM experience preferred
• High school diploma or equivalent preferred
• Previous themed entertainment and sales experience is preferred
• Prolonged periods of standing, sitting, and walking throughout the work area
• Ability to lift and/or move up to 25 pounds

Job Types: Full-time

Wonder Works is an Equal Opportunity Employer. Candidates are subject to background checks. On-the-job training is provided upon joining. Regular attendance is required. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.