Rental Sales Representative

Job Description Summary

The Rental Sales Representative is responsible for acting as the front line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers. This requires the Rental Representative to work cross functionally across Sales, Marketing, Operations and Asset Management while utilizing excellent customer communication skills.

• Sales & Marketing:
  
  Handle sales and sales process for inbound calls as well as outbound solicitation
  
  Responsible for executing the business unit's marketing plan Maintain current accurate data within the company's marketing database
  
  Maximize rate opportunities within the market place
  
  Responsible for generating rental, lease and used vehicle sales leads
  
  Maintain and expand relationships with existing customer base Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand
  
  Meet overall Ryder market share by successfully executing the sales and marketing initiatives
• Operations & Asset Management:
  
  Responsible for the overall profitably, operations and asset management of a rental location
  
  Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
  
  Maintain compliance with company, local, state, federal and other regulatory agencies
  
  Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet
• Customer:
  
  Drive profitable revenue growth by maintaining and growing customer relationships
  
  Responsible for overall satisfaction for all internal and external customers
  
  Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship
• Communication:
  
  Builds constructive and effective relationships with both internal and external customers
  
  Maintain composure when addressing stressful situations
  
  Clearly articulates Ryder's product and service offerings

• On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.
• Performs other duties as assigned.

• Strong verbal and written communication skills
• Ability to get both verbal and written communication across that has the desired effect
• Goal oriented, drive for results, assertive, and deal well with ambiguity
• Possesses a high degree of initiative
• Must have high level of energy and be a self-motivated and self-directed person
• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
• Ability to focus on multiple projects and activities simultaneously
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Demonstrates customer service skills

• H.S. diploma/GED required
• One (1) year or more sales experience required

DOT Regulated: No

Job Category: Sales Support

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may…