Hospitality - Market Director of Sales

Central Florida

The Market Director of Sales is a strategic sales leader responsible for driving top-line revenue growth across a portfolio of hotels within a defined market. This role leads and supports property-level sales teams, executes multi-property sales strategies, and manages key relationships with owners and stakeholders. The position collaborates closely with revenue management, marketing, and operations to maximize performance. The ideal candidate is a proactive seller, strong team leader, and results-driven professional with experience in multi-unit hotel sales leadership.

This role reports to the Regional Director of Sales and provides oversight to Area Directors, Directors of Sales, and Sales Managers at the property level.

The Market Director of Sales is a strategic sales leader responsible for driving top-line revenue growth across a portfolio of hotels within a defined market. This role leads and supports property-level sales teams, executes multi-property sales strategies, and manages key relationships with owners and stakeholders. The position collaborates closely with revenue management, marketing, and operations to maximize performance. The ideal candidate is a proactive seller, strong team leader, and results-driven professional with experience in multi-unit hotel sales leadership.

This role reports to the Regional Director of Sales and provides oversight to Area Directors, Directors of Sales, and Sales Managers at the property level.

$90,000+

• Minimum 3 years preferred 5+ years of hotel sales leadership experience, preferably above-property or multi-property.
• Strong background in extended-stay and select-service hotel operations.
• Proven track record of exceeding revenue goals and growing negotiated/extended-stay segments.
• Skilled in account-based selling, market analysis, and owner communication.
• Comfortable traveling up to 75% and working independently with high accountability.
• Excellent communication, presentation, and relationship-building skills.
• Proficiency with CRM systems, brand platforms, STR/CoStar/Kalibri, and MS Office.
• Proficient in hotel sales tools and CRM systems such as Delphi, CI/TY, Salesforce, or similar platforms.
• Bachelor's degree in Business, Hospitality, or related field (or equivalent experience).
• Strong financial acumen with experience in sales forecasting, planning, and budget management.
• Demonstrated success in driving proactive sales efforts and securing new business.
• Must be able to travel up to 75% within the assigned market.

• Portfolio Leadership
• Oversee sales performance across multiple properties (extended-stay & select-service).
• Develop individualized commercial strategies for each hotel aligned with ARK standards and ownership goals.
• Partner with GMs, DOS/ADOS, and revenue management to maximize Occupancy, ADR, RevPAR, RGI, ESOC, and negotiated segment growth.
• Conduct regular onsite visits (75% travel) to train teams, audit sales processes, and execute market-specific selling.
• Lead weekly sales calls, performance reviews, and funnel management sessions.
• Direct Selling & Business Development
• Actively source, negotiate, and close new business for assigned markets.
• Conduct sales blitzes, site tours, outside sales appointments, and community/Chamber networking.
• Target key extended-stay segments: construction, logistics, healthcare, government, relocation, manufacturing, and corporate negotiated accounts.
• Leverage tools such as Zoom Info, Kalibri, STR, CoStar, and brand systems to identify demand opportunities.
• Build and manage key account relationships, expanding share across the portfolio.
• Owner, Brand & Partner Relations
• Maintain strong and proactive communication with ownership groups - delivering weekly performance updates, strategy plans, and market intelligence.
• Collaborate with brand teams (Choice, IHG, Marriott, Sonesta, etc.) to utilize RFP programs, LNR opportunities, and sales resources.
• Lead or support business case submissions, RFP participation, and consortia involvement.
• Represent ARK at industry events, trade shows, and brand conferences.
• Leadership, Training & Culture.
• Coach and mentor property DOS/ADOS teams, elevating sales skills, accountability, and ARK's high-performance culture.
• Support the onboarding of new hotel sales leaders and provide ongoing development.
• Ensure adherence to ARK standards, SOPs, reporting expectations, and CRM utilization.
• Promote ARK values of relationship-driven leadership, operational excellence,…