Physical Security Operations Center Supervisor

What We’re Doing

As the RMS Physical Security Operations Center Supervisor, you will be responsible for the Resource Protection mission for the Orlando Site to include supervising contracted Security Officer staff for the business area wide RMS Security Operations Center (SOC). The Supervisor will act as a point of contact in supporting the build out of the new consolidated SOC to include reviewing and implementing emerging technologies, coordinating response and feedback from RMS Sites/Security Professionals, and ensuring compliance with procedures, security policies, and UL Certification.

This is an operational role, you’ll set standards for physical security, run the SOC, manage contractors, own the metrics, and answer for outcomes if something goes wrong, even when outside of normal business hours. This role is based in Orlando, will support Orlando physical security functions and will serve as a key stakeholder reporting up to the RMS Security Operations Senior Manager.

• Support our contracted guard provider in recruiting, training, and managing SOC operators; act as the central dispatch focal point for alarm reporting and incident response.
• Establish and implement policies and procedures to support the local, RMS, and enterprise physical security programs.
• Deliver training and education to team members and build a resilient SOC talent pipeline.

• Coordinate with the RMS Resource Protection Lead to oversee video management, access control, intrusion detection, and other physical security systems across RMS sites, ensuring enterprise security standards are consistently applied and integrated.
• Drive large‑scale technology programs, supporting the emerging technologies roadmap, and pilot solutions that align with OneLM Goals and RMS needs.
• Maintain and update Access Control Systems, and support large meetings with badge operations, FN/escort/briefing events, and parking arrangements.

• Provide RMS‑wide day‑to‑day support—including coordination with locksmith services, ticket handling, and contract administration—for Orlando and supporting wider RMS security operations.
• Oversee multi‑million dollar security maintenance contracts, monitor vendor performance, and ensure contractual compliance.
• Partner with Sites, Facilities, and the larger Security Operations Organization on new construction and facilities security needs.

• Support SOC and Government audit readiness to guarantee 100% compliance with UL, 32
  
  CFRPart
  117, NISPOM, DCSA, and other customer requirements.
• Produce alarm and audit reports, and provide audit support for UL, DCSA, and related stakeholders.

• Support the RMS Resource Protection lead in Contracted Guard Management.
• Serve as a trusted advisor linking Security, Facilities, Operations, ESH, and Programs with Physical Security Support.
• Translate requirements into clear, standardized SOPs and ensure consistent delivery across the enterprise, keeping security capabilities optimized and ahead of evolving threats.

• Flexible schedules.
• Competitive pay.
• Comprehensive benefits package.

• Operational experience in physical security and familiarity with Security Operation Centers.
• Experience supporting audits and investigations.
• Self‑driven, results‑oriented, capable of managing multiple tasks concurrently across a large enterprise landscape.
• Ability to articulate, own, and present intelligent, decisive, and risk‑managed security recommendations.
• Knowledge of physical access control systems, video management, alarms, and integration for large complex facilities across multiple time zones.
• Willingness to travel and conduct assessments, planning, and vendor quarterly business reviews.
• Subject to a government security investigation and meet eligibility requirements for access to US classified information at the Secret level. Eligible to access Export Controlled information as defined by US law and contracts.

• Experience with physical security systems within the Defense…