Sergeant, Security

at seaworld, we’re passionate about caring for animals. In fact, we’ve already rescued over 40,000 animals (and counting!). We want to help bring joy, excitement, and lasting memories to people from around the world. We’re seeking enthusiastic, dedicated, and hard‑working individuals to become our ambassadors. Join us and play an important part on our incredible team!

this role will lead the security team through daily operation of the park on both operating and non‑operating hours to ensure a safe atmosphere for employees and guests. This position balances security/law enforcement practices with safety, including medical response procedures, fire prevention, and incident management.

• direct personnel involved in establishing and maintaining park security and property protection programs.
• directly supervise more than 36 security officers during an assigned shift in the security department.
• enthusiastically represent seaworld by displaying a positive attitude, high level of energy, and commitment to quality throughout all aspects of the job.
• establish operational procedures for guarding and patrolling physical property, orienting and monitoring personnel involved with classified information, and investigating accidents and criminal acts.
• confer with management representatives to formulate policies, determine program needs, and coordinate programs with park activities.
• confer with local government representatives to ensure cooperation and coordination of park activities with law enforcement agencies.
• track worked hours, report labor expenses to the director of security, and oversee the area budget.
• carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws, including interviewing, hiring and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.
• ensure excellent customer service by responding to customer requirements, expectations, and needs.
• other duties as assigned.

• at least 18 years of age.
• have and maintain a valid driver’s license. Out‑of‑state residents, students, active military and their dependents must provide a copy of the dmv report from their state of residency.
• c.p.r., first aid, and guard card certifications.
• a minimum of 3 to 5 years related experience and/or training, or an equivalent combination of education and experience.
• able to obtain a firearms permit.
• strong written and verbal communication skills.
• able to handle multiple tasks in a fast‑paced work environment.
• able to stand and/or walk for prolonged periods of time.
• able to lift and/or move up to 50 lbs., with or without accommodations.
• associate’s degree (a.a.) or equivalent from a two‑year college or technical school preferred.
• resume required.

• paid time off
• complimentary park tickets and passes
• park discounts on food and merchandise
• medical, dental, and vision insurance
• 401k retirement plan
• voluntary insurance
• life insurance
• disability benefits
• tuition reimbursement
• dependent and health care flexible spending accounts
• employee assistance program
• legal assistance plan

seaworld parks & entertainment is an equal opportunity employer. All applicants will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, pregnancy, gender identity or expression, disability or covered veteran status.