Security Officer Customer Care Patrol

Allied Universal -  - Responsibilities:
Provide customer service to residents, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at the shelter location;
Conduct regular and random patrols throughout the property, including common areas, entrances, exits, and perimeter areas, to help to deter unauthorized activity and/or policy violations;
Monitor access to the location by observing arrivals and departures, verifying authorized entry when required, and documenting unusual activity, incidents, and/or maintenance concerns;
Support a respectful environment by assisting with de-escalation, providing directions and information, and reporting behavioral concerns and/or rule violations according to site procedures;
Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, and communicate relevant details to site contacts and/or public emergency services when needed