Maintenance Technician

The Maintenance Technician is responsible for trouble-shooting and self-performance of maintenance work orders as assigned. The employee is required to be able to perform intermediate level maintenance and repairs in single family homes.

Key Responsibilities

• Ability to utilize technology to receive and process work orders.
• Contact tenants to set up appointments for maintenance work
• The technician will be responsible for completing an average of 5 works orders per day.
• The employee will be expected to complete maintenance work orders by trouble shooting and self-performing the work.
• The employee will be expected to assist with eviction lock outs by rekeying properties and/or assisting with trash outs and to otherwise assist the office as needed.
• The employee will be expected to interact positively and professionally with tenants on a as needed basis, including to better understand work orders, the need for maintenance and to schedule repairs.
• Communicate with the office staff on issues beyond their capability to ensure that the correct vendor is dispatched to jobs.
• Order parts and create new work orders for follow-up repairs.

Self Performance May Include

• Basic HVAC diagnostic and repair
• Electrical and plumbing repairs
• Painting and drywall repair
• Rekeying and replacing locksets
• Carpentry repair
• Install blinds and fixtures
• Trash out and securing
• Replace batteries, bulbs, and filters as needed.
• Additional repairs as needed

This summary is not inclusive of all job duties. Other job duties may be assigned at any point by the employee’s manager based upon the needs of the business.

Working Conditions

• Indoor and outdoor work in all types of weather conditions.
• May sit or stand for several hours at a time; climb up and down stairs multiple times each day; and lift up to 50 lbs.
• Must travel throughout your respective market area (refer to offer letter) and be willing to utilize a digital tracking system on your vehicle as provided by the company.

Education & Experience Requirements

• High school diploma or equivalent
• Reliable transportation
• Experience as maintenance technician
• Above average ability to communicate with others and work as part of a team
• Intermediate computer skills and the ability to learn new software
• Knowledge of rental property management standards and practices