Locksmith II

Facilities and Business Operations

The Facilities and Business Operations team at UCF is committed to creating a supportive and welcoming environment for our faculty, staff, students, and the broader community. We take pride in delivering exceptional service, sharing our expertise, and upholding the highest standards to ensure a world-class campus experience.

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The Maintenance Department within UCF's Facilities and Business Operations is seeking a Locksmith II to help keep one of the nation's largest university campuses safe and secure. This dynamic role will install, maintain, and repair complex lock systems; respond to emergencies and unforeseen situations; and serve as a trusted resource for students, faculty, and staff professional communication and exceptional customer service.

The Locksmith II position brings expertise in fire, smoke, and handicap ingress/egress hardware, as well as electronic security systems including electronic key and card access systems, while ensuring all lock sets, closers, and exit devices conform to state and federal regulations.

• Install, adjust, and service locksets and door closers.
• Repair a variety of locking systems, including electronic and mechanical locks, exit devices, and doors.
• Re-key locks and change safe combinations as needed.
• Manage key control processes, including verifying proper approvals for key issuance, cutting and engraving keys, processing returned keys, maintaining accurate lock shop records.
• Maintain and update key and access control databases (e.g., dna Fusion and Persona).
• Troubleshoot and resolve access control and entry system issues.
• Build and maintain relationships with hardware and locksmith suppliers.
• Source materials cost‑effectively while maintaining quality standards.
• Stay updated on new locking technologies, systems, and materials through supplier communication.
• Perform additional related duties as assigned.

Completion of an approved locksmith apprenticeship program; or a high school diploma and 4 years of relevant experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.

• Experience with campus or similar door hardware and keying systems, as well as southern building and NFPA standards.
• Knowledge of key blank identification with key cutting experience.
• Proficiency in using standard office software applications to include Microsoft Office, work order systems (e.g., Integrated Work Management System) and telecommunication devices.
• Demonstrated experience reading and interpreting lock system schematics and technical drawings, and proficiency in the use of hand and power tools.
• Experience working with facilities management or physical plant operations in large complex organizations.
• Knowledge of OSHA standards and Federal, State, and local safety regulations applicable to locksmithing and facilities operations.
• Demonstrated experience troubleshooting and resolving complex mechanical and/or electronic lock, access control, or door hardware issues.
• Demonstrated ability to independently manage multiple concurrent service requests and work orders in a fast‑paced facilities environment.
• Effective communication skills in English in order to:
  Work effectively with customers;
  Operate and demonstrate the functions of the electronic equipment;
  Utilize telecommunication devices.
• Demonstrated time management skills, including the ability to plan, organize, and prioritize work effectively.

UCF policy requires completion and passing of a physical exam for this position.

The full hourly range for this position is $20.29 to $29.42. The final salary will be determined based on the candidate's qualifications, experience, and internal equity considerations.

Position requires a valid Class E driver’s license. The position may involve driving to various locations on and off campus to conduct University business.

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee…