Residential Installation & Service Technician

## Residential Installation & Service Technician Apply locations:
FL - Orlando, 4305 Vineland Rd:
FL - Leesburg, 8130 CR44 Leg Atime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
August 7, 2026 (30+ days left to apply) job requisition :
R438561

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
** Job Summary
** Responsible for broadband installation and troubleshooting activities for voice, video and data services. Completes field assessments, meets/exceeds company standards/metrics and completes necessary certifications and education for current role and for consideration for advancement to the next level. Functions in an entry-level position, with an increasing degree of proficiency and decreasing degree of onsite-supervision to complete installation and troubleshooting activities. Continued employment is contingent upon achieving required training, certifications and safety requirements.

Works on straight forward tasks using established procedures.
** Job Description
**** Compensation:** $20/hour, plus quarterly bonuses and paid training. Comprehensive benefits are effective on Day 1 and include health, dental, and vision coverage, paid time off, company‐observed holidays, and discounted cable  this role, you will work directly in customers’ homes and neighborhoods to install new services, restore connectivity, and ensure a positive customer experience. The work is physical and performed in a variety of environments, including outdoor conditions and confined spaces.

This role requires reliable, consistent attendance and flexibility to work a variety of schedules—including nights, weekends, holidays, and occasional overtime (such as four 10-hour days or extended shifts when needed).
** Core Responsibilities
*** Perform residential installations, service changes, and disconnects while following safe work practices, company procedures, and applicable electrical and safety codes.
* Complete service calls by diagnosing and resolving issues from the network connection to customer equipment.
* Install and support basic home networks using coaxial cable, Ethernet, and Wi‐Fi technology based on customer needs.
* Verify service quality using required testing tools and make adjustments to deliver reliable performance.
* Educate customers on products, services, equipment use, and setting appropriate expectations.
* Accurately document completed work and update customer accounts using digital tools.
* Maintain, clean, and stock assigned vehicle, tools, and equipment; report safety concerns, incidents, or vehicle issues promptly.
* Operate ladders, hand tools, meters, and light power tools safely and correctly.
* Work at heights up to 26 ft. on ladders, roofs, poles, or bucket trucks as required.
* Lift and carry equipment weighing 70 pounds or more; work in crawl spaces or attics; and perform duties near electrical sources.
* Drive a company vehicle safely and maintain a valid driver’s license.
* Complete required training, certifications, background checks, and licensing within defined time frames.
* Communicate clearly and professionally with customers, supervisors, and coworkers.
* Meet or exceed established performance and safety standards.
* Other duties and responsibilities as assigned.
** Employees at all levels are expected to:
*** Understand our Operating Principles; make them the guidelines for how you do your job.
* Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them…