Maintenance Technician II

Role Overview

Maintenance Technician II at Invitation Homes performing high‑quality maintenance work in single‑family rental homes while providing outstanding customer service to our residents.

• Complete maintenance service requests across multiple trades.
• Provide excellent customer service and promote a quality living experience for all residents.
• Perform required work while demonstrating respect for the resident’s home.
• Complete regular Pro Care visits in residents’ homes to perform proactive maintenance and repairs.
• Complete the associated checklist for each visit within the mobile app platform.
• Schedule the next Pro Care maintenance visit with the resident through the maintenance mobile app.
• Educate residents regarding maintenance topics by showing the Invitation Homes expectations webpage ().
• Educate residents on the functional systems of their rental home.
• Conduct general property condition assessments at all property visits and alert the property management team when items require immediate attention.
• Review and use Technician‑specific reports to identify opportunities for improvement.
• Perform repairs in vacant properties while they are on‑the‑market or during the turn process.
• Properly use and care for company‑supplied tools, materials, and vehicles.
• Proactively review the next day’s appointments to ensure the proper equipment, materials, information, and allotted time are available for a single‑visit completion.
• Adhere to all Invitation Homes safety guidelines.
• Perform other duties as assigned.

• High School diploma or equivalent.
• 2–5+ years proven experience in residential repairs and maintenance or related building maintenance experience.
• OSHA 10 certification (new hires have up to 90 days to complete).
• EPA Certification (TypeI, TypeII, or Universal HVAC) is a plus.
• Certified Pool Operator (CPO) certification is a plus.
• Excellent customer service and interpersonal skills; strong verbal and written communication skills; multi‑lingual skills are a plus.
• Comfortable using mobile devices such as iPad or iPhone and various mobile applications.
• Understanding of residential construction and mechanical systems; ability to perform general repairs in plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor), and appliances.
• Current driver’s license, automobile insurance, and any other licenses or certifications required by state law.
• Ability to work regularly, including occasional weekends and holidays.
• Ability to provide basic hand and power tools.
• Physical ability to lift and/or move more than 50 pounds and operate maintenance equipment.
• Capability to perform work that requires frequent climbing, reaching, bending, stooping, kneeling, crawling, pushing, pulling, lifting, talking, and hearing.

$20.19 – $35.00 per hour, plus eligibility for an annual discretionary bonus.

• Competitive pay and annual bonus program.
• Generous paid time off: vacation accrual, sick time, volunteer time, standard and floating holidays.
• 401(k) plan with company matching contributions.
• Health, dental, vision, and life insurance.
• Long‑term and short‑term disability insurance.
• Casual dress code.
• Team events and gatherings.

Invitation Homes is an equal‑opportunity employer committed to fostering a diverse, inclusive, and innovative environment, with equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other factor protected by applicable federal, state, or local law. If you have a disability or special need that requires accommodation, please contact human