Copier Repair Technician – Martin County; Stuart, FL

Copier Repair Technician – Martin County (Stuart, FL)

Key Responsibilities:

• Diagnose and troubleshoot issues with digital networked copiers, scanners, printers, wide-format devices, and fax machines.
• Perform preventative maintenance and complex repairs on color and black-and-white office equipment.
• Utilize company systems to manage service call tickets, update part usage, and document repairs efficiently.
• Adhere to proper troubleshooting procedures, including firmware updates, part replacement, and maintenance intervals.
• Use software on a company-issued mobile device to receive and close repair tickets.
• Provide exceptional customer service, offering clear and professional updates on repair status.
• Maintain a well-stocked service vehicle with the necessary tools, parts, and inventory.
• Stay current on new and legacy equipment enhancements through tech manuals, online learning, and manufacturer training resources.

• 3-5+ years of hands‑on experience diagnosing and repairing copier equipment. (Sharp brand copier equipment repair is appreciated, but we highly value relevant experience and the aptitude to learn).
• Strong mechanical and troubleshooting skills with a passion for problem‑solving.
• Ability to work independently in the field while staying connected to the larger support team.
• Excellent customer service skills with the ability to build trust and rapport with clients.
• Familiarity with networking and internet protocols is a plus.
• Valid driver’s license and clean driving record – You’ll be servicing customers onsite.
• A degree from a technical or vocational school is a plus but not required.