Djj Operations Coordinator

Position Details

Requisition No: 870590
Agency:
Juvenile Justice

Working Title:

DJJ OPERATIONS COORDINATOR –
Pay Plan:
Career Service
Position Number:
Salary: $1,780.37 biweekly
Posting Closing Date: 03/11/2026

Location:

Melbourne or Orlando
Contact Person:
Faye Mack
Starting Salary: $1,780.37 bi‑weekly (internal promotion will be filled at the minimum of the pay grade or up to 5% of the employee’s current rate, whichever is higher.)

The Office of Fidelity, Accountability, and Support is seeking an individual with knowledge of or experience with the Florida Department of Juvenile Justice, who possesses a desire to impact best practices and quality of service delivery in Residential and Probation programs. This person will have an interest in evidence‑based practices, be self‑motivated, able to work independently and in a team setting, and who is able to travel overnight.

• Utilize advanced knowledge of the Juvenile Justice Information System, DJJ Probation and Residential Commitment policies and practices to provide initial and ongoing training and oversight to Probation and Residential staff.
• Utilize understanding of the principles of actuarial assessment.
• Possess an understanding of the body of criminological research on graduated sanctions, criminogenic risk factors, and needs matching.
• Work with programs to translate research into practice to ensure the quality delivery of evidence‑based services.
• Conduct site visits at programs to assess quality of services being provided to youth, quality of assessments, and overall contract adherence related to service delivery.
• Work with program staff to develop best practices for the implementation of evidence‑based and research‑informed programming.
• Provide or broker technical assistance services and training to address problems or deficiencies.
• Provide guidance and oversight related to the Standardized Program Evaluation Protocol (SPEP).
• Provide or broker training/coaching services to include group facilitation, case management, behavior management, risk assessment, documentation and any other necessary topics to improve service delivery.
• Monitor progress in implementation of quality service delivery, including the quality of any specific treatments or practices in terms of adherence to the model and quality of service.
• Create detailed and highly specialized reports related to delivery of delinquency interventions to youth.
• Complete SPEP annual reviews, supplemental reviews, and annual compliance reports.
• Deliver evidence‑based training curricula, including but not limited to Motivational Interviewing, Community Assessment Tool, Residential Assessment for Youth, YES Plan, Effective Group Facilitation, Behavior Management, and Case Management.
• Assist in providing technical assistance, in the development of an outcome‑based corrective action plan (OBCAP) if applicable, and assist with verification monitoring site visits to determine compliance with the OBCAP and provide information to the program area, contract manager, and program/provider.
• Communicate and work in conjunction with headquarters staff, regional staff, program monitors, quality improvement staff, health services, and other staff associated with other program improvement initiatives.
• Attend, participate in meetings, trainings and other initiatives related to professional development as authorized by management. Perform special projects and other duties as assigned.
• Review confidential juvenile records/facility reporting for information pertaining to status of programs receiving technical assistance; utilize restricted information/data to determine whether appropriate action was taken and potential need for training on restraint/incident reporting.
• Investigate incidents and/or issues as it relates to juveniles in the custody of the Department in programs and facilities as assigned; provide technical assistance and on‑site responses as needed.
• Review program staff in relation to their qualifications, academic training, and background experience as it relates to their job duties.
• Communicate and coordinate with other agencies as appropriate to carry out the goals and objectives…