Sales Counselor

Apply

Description

Position Summary:

Responsible for leasing apartments and achieving move in goals. Maintains a positive image of the community with referral sources, residents, and staff personnel. Reports to the Sales and Marketing Director.

Essential Functions:

* Schedule, organize and conduct tours with prospective resident of senior providers for assisted living and memory care

* Meet all expectations of meaningful contacts, leases and occupancy

* Responds and follow-up with to all walk-ins, phone ins, mail-ins timely and appropriately

* Maintain a good working relationship with residents, families and professional providers of care

* Maintains a working knowledge of all software programs

* Manage move ins and move outs to achieve maximum revenue

* Treat each inquiry with value

* Meet all expectations of occupancy and budget

* Keeps Sales Director and or Executive Director informed of all sales activity daily

* Maintains Hot Board and census board

* Assist in development and execution of community events

* Communicates any special needs of the incoming resident to the appropriate personnel

* Keeps informed of all trends, developments, concepts and techniques in his/her field that affect product

* Understand the need of the senior and the aging process

* Maintain and work an active, meaningful waitlist

* The ability to work in a safe and alert manner

* The ability to take ownership for associate's safety and the safety of the residents

* Must disclose any medication that might impair associate's ability to perform the job safely or competently.

Non
- Essential Functions:

* Leads by example exhibiting the CORE Values through servant leadership

* Encourages teamwork and promotes company philosophy

* Attends required community meetings and participates Life Enrichment activities when able

* Completes all required courses in adherence with HRA University

* Is prompt and able to perform the required duties of the position on a regular, predictable basis

* Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent

* Becomes familiar and understands the steps for fire evacuation

* All associates are responsible for maintaining a safe and secure environment for all community residents

Requirements

Qualifications/Skills/

Educational Requirements:

* Bachelor degree from a four-year college or university. Or one to two years' experience and or training, or equivalent of education and experience.

* Previous sales/admission experience in senior living

* Strong communication skills

* Understand, comply with and promote all rules and regulations regarding resident's rights

* Promote positive relationships with residents, visitors, and community staff, to include presenting and professional appearance

Background Screening Requirement

In all Florida Companies, this position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information regarding the Clearinghouse, disqualifying offenses, and exemption procedures, please visit: