Manager Software Engineering

Overview

Job Details Manager Software Engineering Job Description The Manager Software Engineering, is a hands‑on leader who actively participates in the architecture, design, and development of scalable, efficient, and secure technology solutions. In addition to managing people, projects, and processes, the Manager works closely with engineering teams, contributing technical expertise, reviewing code, and guiding best practices throughout the software development lifecycle.

• Strategic Planning & Leadership – Align software engineering initiatives with business goals and strategic objectives. Drive application rationalization, consolidation, integration, and optimization across platforms such as Service Now, Salesforce, enterprise web (Adobe/Drupal), Enterprise Intranet (Unily), Mule Soft APIs, Kyruss & Credential Stream, Azure Cloud, and other custom and third‑party applications. Evaluate and integrate cutting‑edge technologies, drive innovation and continuous improvement, and ensure smooth transitions during modernization efforts.
• Architecture and Design – Work with architects and technical leads and oversee and contribute to the enhancement and creation of scalable, efficient, and secure platforms and solutions, including Service Now consolidation, Salesforce adoption, AEM and Drupal consolidation, Mule Soft integration, and Azure Cloud utilization. Ensure cohesive integration and optimal performance across all platforms.
• Software Development Oversight – Guide teams and contribute to architecture, design, coding, testing, and deployment of software and infrastructure solutions. Address and resolve system issues for optimal functionality.
• Security and Risk Management – Collaborate with security teams, architects, and technical leads in risk assessment and mitigation. Guide software engineering teams in creating secure solutions and following best practices. Enhance system performance and security, reduce vulnerabilities, and improve overall system reliability.
• Dev Ops & CI/CD – Demonstrate expertise in Dev Ops practices and continuous integration/deployment. Streamline processes to ensure efficient and error‑free deployments, improving development cycles and operational efficiency.
• Team Management & Mentorship – Lead, mentor, and develop software engineering teams, fostering growth and technical excellence. Provide technical guidance and mentorship to enhance skills and knowledge. Guide teams in adopting best practices for software development, Dev Ops, CI/CD, and agile methodologies.
• Collaboration & Stakeholder Engagement – Act as a bridge between Product Management, Marketing, and other stakeholders, and technical teams. Translate business requirements into technical solutions. Ensure seamless integration and collaboration across merged entities.
• Continuous Learning – Stay up to date with the latest technologies and industry trends. Promote a culture of innovation, learning, and continuous improvement within engineering teams.
• Documentation – Create and guide teams in maintaining proper documentation adhering to agile practices. Ensure organized code repositories.
• Operational Excellence & On‑Call Support – Oversee incident management and on‑call support for production systems, applications, infrastructure, and platforms. Implement emergency fixes and provide root‑cause analysis for incidents.
• Vendor Engagement & New Initiatives – Engage with multiple vendors on new initiatives, including Salesforce, Adobe AEM, EPIC, and Service Now. Ensure new initiatives are aligned with organizational goals and technical requirements.

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 10+ years of experience in software engineering and development, with at least 5 years in leadership or management roles.
• Strong technical background in programming languages (Java, JavaScript, Python, etc.) and cloud platforms.
• Proficient in Dev Ops, CI/CD, automation, and microservices.
• Experience in configuration management and deployment automation.
• Designing and delivering scalable, secure, and resilient systems.
• Leading and mentoring engineering…