FlowRider Wave Instructor

Overview

Opportunity:
Flow Rider Wave Instructor

As a Flow Rider Wave Instructor, you'll deliver dynamic guest experiences on the Flow Rider surf simulator, providing lessons to riders, coaching operators, and supervising day-to-day operations of the attraction. This role blends performance, leadership, and instruction in a fast-paced, high-energy aquatic environment.

• Provide Flow Rider lessons for guests of all skill levels, offering individualized instruction and expert guidance.
• Oversee daily Flow Rider operations to ensure guest safety, staff performance, and adherence to service standards.
• Supervise, and train Flow Rider Wave Operators, ensuring consistent enforcement of safety protocols and operating procedures.
• Conduct regular skills training for operators to maintain high standards in safety, guest interaction, and ride operations.
• Monitor rider activity, assist with falls, and manage guest flow to ensure a safe and enjoyable environment for all.
• Lead energizing interactions with riders, creating an engaging, inclusive, and encouraging atmosphere.
• Perform daily inspections and basic maintenance of the Flow Rider and surrounding area, ensuring functionality and cleanliness.
• Collaborate with management to report safety issues.
• Support other recreational or aquatic activities as needed.
• Practice safe work habits, wear protective equipment, and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

• High school diploma or equivalent required.
• Customer Service experience required.
• Previous experience as a Flow Rider operator or instructor preferred.
• Previous leadership or supervisory experience preferred.
• Strong physical stamina, including the ability to stand for long periods and assist riders physically.
• CPR, First Aid, and AED certification preferred (or ability to obtain upon hire).

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

• Work is performed outdoors in a wet, humid environment with exposure to sun, wind, and pool chemicals.
• Requires standing, lifting, pulling, bending, kneeling, and assisting guests for extended periods.
• Fast-paced and highly interactive environment; requires alertness, stamina, and excellent physical coordination.
• Flexible schedule including weekends, evenings, and holidays is essential.

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HHM Hotels is proud to be an equal‑opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.