Wave Instructor - FlowRider

Opportunity:
Flow Rider Wave Instructor

As a Flow Rider Wave Instructor, you'll deliver dynamic guest experiences on the Flow Rider surf simulator, providing lessons to riders, coaching operators, and supervising day-to-day operations of the attraction. This role blends performance, leadership, and instruction in a fast-paced, high-energy aquatic environment.

Essential Job Functions

* Provide Flow Rider lessons for guests of all skill levels, offering individualized instruction and expert guidance.

* Oversee daily Flow Rider operations to ensure guest safety, staff performance, and adherence to service standards.

* Supervise, and train Flow Rider Wave Operators, ensuring consistent enforcement of safety protocols and operating procedures.

* Conduct regular skills training for operators to maintain high standards in safety, guest interaction, and ride operations.

* Monitor rider activity, assist with falls, and manage guest flow to ensure a safe and enjoyable environment for all.

* Lead energizing interactions with riders, creating an engaging, inclusive, and encouraging atmosphere.

* Perform daily inspections and basic maintenance of the Flow Rider and surrounding area, ensuring functionality and cleanliness.

* Collaborate with management to report safety issues.

* Support other recreational or aquatic activities as needed.

* Practice safe work habits, wear protective equipment, and follow MSDS and OSHA standards.

* Perform other duties as requested by management.

Position Requirements

* High school diploma or equivalent required.

* Customer Service experience required.

* Previous experience as a Flow Rider operator or instructor preferred.

* Previous leadership or supervisory experience preferred.

* Strong physical stamina, including the ability to stand for long periods and assist riders physically.

* CPR, First Aid, and AED certification preferred (or ability to obtain upon hire).

HHM Benefits and Perks

* Competitive wages for full time and part time opportunities

* Medical, Dental and Vision Health Insurance

* Paid Time Off

* 401k Company Match

* Free Basic Life Insurance

* Travel Discounts

* Commuter Transit and Commuter Parking Benefits

* Employee Assistance and Wellness Program

* Educational/Professional Development

* Referral Bonus Program

Work Environment and Context

* Work is performed outdoors in a wet, humid environment with exposure to sun, wind, and pool chemicals.

* Requires standing, lifting, pulling, bending, kneeling, and assisting guests for extended periods.

* Fast-paced and highly interactive environment; requires alertness, stamina, and excellent physical coordination.

* Flexible schedule including weekends, evenings, and holidays is essential.

What We Believe

People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It

Source: HHM Hotels