Wave Instructor - FlowRider

Opportunity:
Flow Rider Wave Instructor

As a Flow Rider Wave Instructor, you'll deliver dynamic guest experiences on the Flow Rider surf simulator, providing lessons to riders, coaching operators, and supervising day-to-day operations of the attraction. This role blends performance, leadership, and instruction in a fast-paced, high-energy aquatic environment.

• Provide Flow Rider lessons for guests of all skill levels, offering individualized instruction and expert guidance.
• Oversee daily Flow Rider operations to ensure guest safety, staff performance, and adherence to service standards.
• Supervise, and train Flow Rider Wave Operators, ensuring consistent enforcement of safety protocols and operating procedures.
• Conduct regular skills training for operators to maintain high standards in safety, guest interaction, and ride operations.
• Monitor rider activity, assist with falls, and manage guest flow to ensure a safe and enjoyable environment for all.
• Lead energizing interactions with riders, creating an engaging, inclusive, and encouraging atmosphere.
• Perform daily inspections and basic maintenance of the Flow Rider and surrounding area, ensuring functionality and cleanliness.
• Collaborate with management to report safety issues.
• Support other recreational or aquatic activities as needed.
• Practice safe work habits, wear protective equipment, and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

• High school diploma or equivalent required.
• Customer Service experience required.
• Previous experience as a Flow Rider operator or instructor preferred.
• Previous leadership or supervisory experience preferred.
• Strong physical stamina, including the ability to stand for long periods and assist riders physically.
• CPR, First Aid, and AED certification preferred (or ability to obtain upon hire).

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

• Work is performed outdoors in a wet, humid environment with exposure to sun, wind, and pool chemicals.
• Requires standing, lifting, pulling, bending, kneeling, and assisting guests for extended periods.
• Fast-paced and highly interactive environment; requires alertness, stamina, and excellent physical coordination.
• Flexible schedule including weekends, evenings, and holidays is essential.

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