Driver - IMA Medical Group

Job Description Summary

We are excited to announce an opening for a Patient Driver at our SW Orlando office. As a Patient Driver, you will play a crucial role in ensuring our patients' comfort and safety during their medical appointments and transportation needs. You will be responsible for providing reliable transportation services and assisting patients with entering and exiting the vehicle. Your compassionate nature and excellent customer service skills will contribute to creating a positive experience for our patients.

• Safely transport patients to and from medical appointments, ensuring their well‑being throughout the journey.
• Assist patients in boarding and disembarking from the vehicle, providing any necessary support such as helping them with walkers or wheelchairs.
• Maintain a clean and well‑maintained vehicle, regularly checking for safety issues and reporting any concerns to the appropriate authorities.
• Adhere to all traffic regulations and ensure a smooth and timely journey to the designated locations.
• Communicate effectively and professionally with patients, their families, and medical staff to address any concerns or special requirements.
• Demonstrate empathy, patience, and sensitivity when dealing with patients, particularly those with mobility challenges or special needs.
• Perform pre‑trip and post‑trip inspections daily.
• Fuel the vehicle at the end of each shift.

• Valid Florida Driver's License and reliable vehicle.
• Previous driving experience with passenger transport.
• Clean driving record (must obtain DMV driving records).
• Pass a criminal background check.
• Knowledge of the County area.
• Excellent customer service skills.
• Bilingual in Spanish (required).

• Health, Dental, and Vision Insurance
• 401(k) Retirement Plan with Employer Matching
• Employer‑Paid Life Insurance
• Short‑Term and Long‑Term Disability Insurance
• Paid Time Off, Floating Holidays, and Paid Major Holidays
• Employee Assistance Program (EAP)