Delivery Agent Orlando

Job Title:

Delivery Agent

Reports to:

Delivery & Dispatch Supervisor

Location:

Kingspointe Office, Orlando (On-site)

We are seeking a reliable and customer-focused Delivery Agent to join our team in Orlando, FL. In this role, you will be responsible for ensuring mobility equipment is delivered, maintained, and ready to meet our customers’ needs—whether they're boarding a cruise, staying at a hotel, or attending an event. If you enjoy hands-on work, problem-solving, and making a difference in people’s travel experiences, this role is for you.

• Provide excellent customer service to both internal teams and external customers.
• Deliver and pick up rented mobility equipment to cruise ships, hotels, convention centers, resorts, casinos and residences.
• Ensure every unit meets safety, functionality, and show-quality standards.
• Perform basic troubleshooting, service, and repair on mobility equipment.
• Sanitize equipment before and after each delivery.
• Assist in other warehouse tasks as needed, including inventory organization and preparation.
• Complete all required paperwork fully and accurately.
• Ensure inventory management protocols are being followed in Track About and Global Office.
• Follow all operational and safety protocols.
• Maintain returned equipment in clean, show-quality condition for the next customer.

• Must have a valid Driver’s License along with a clean driving record
• Prior working experience as a Delivery Driver
• Must be able to pass a background check (including Motor Vehicle Record Check) and pre-employment drug screening.
• Basic computer and Microsoft knowledge required
• Able to work in hot or humid environment depending on warehouse condition and seasonal changes
• Must have a flexible schedule to work available days, evenings, weekends and some holidays depending on business needs. Weekends availability will be mandatory.

• Fun, flexible, team-oriented environment
• Pay rate: $18 per hour
• Full time role: 35-40 hours per week
• Excellent benefits package
  • Medical
  • GAP
  • Dental
  • Vision
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • 401(k)
  • Life and Disability
  • Voluntary Benefits
  • Employee Assistance Program (EAP)
  • Generous PTO plan

• Ability to lift, carry, push, and pull up to 50 pounds independently.
• Ability to sit, walk and/or stand for extended periods.
• Ability to bend, kneel, squat, crouch, or reach to perform routine or business-related tasks frequently.

• Active participation in meetings is an essential function of this role. The employee must be able to consistently engage in scheduled huddles, meetings and/or team discussions using various platforms or onsite as assigned by your manager.
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to manage multiple tasks and shifting priorities with attention to detail and responsiveness.
• Ability to work independently while also collaborating in a team environment.

• Must follow all operational and safety procedures including safety and traffic rules without any exception.
• Must be able to work both indoors and outdoors in varying environmental conditions and under pressure.
• Must have a valid driver's license and be able to operate company vehicle to deliver and collect equipment safely and efficiently.

• Ability to operate a computer, phone, and standard office equipment as needed.
• Proficiency or willingness to learn digital platforms for communication, documentation, and task management.

• Regular attendance is required for the shifts scheduled.
• Timely responsiveness and presence during meetings and operational check-ins are expected.

Scootaround Inc. participates in E-Verify to confirm the identity and employment eligibility of all new hires. Candidates must provide documentation to establish identity and legal authorization to work in the United States.

Scootaround Inc. is an equal opportunity employer and prohibits discrimination or harassment based on race, color, religion, sex, national origin, age, disability, or any other protected status in accordance with applicable law.