BUS Operator B; Non-Cdl

Job Summary

Under minimal supervision, Bus Operator B’s transport passengers by operating public transit vehicles on regularly scheduled links connecting with fixed-route and rail services and perform on-demand passenger pick-ups and drop-offs while observing all federal, state, and municipal traffic laws, observing all safety rules, and strictly adhering to time schedules.

This position is considered safety-sensitive and subject to the provisions of the Substance Abuse Program Policy for Safety Sensitive Positions.

• Provides courteous and professional customer service.
• Performs vehicle inspections as required.
• Respectfully provides accurate information to passengers related to the use of LYNX service.
• Resolves passenger disputes in a courteous manner.
• Operates wheelchair lift equipment and assists disabled passengers.
• Announces bus stops in compliance with the Americans with Disabilities Act.
• Communicates with dispatch, road supervision and emergency vehicles via radio equipment.
• Adheres to LYNX work rules, policies and procedures.
• Observes all federal, state, and municipal traffic laws and safety rules.
• Adheres to assigned routes and time schedules.
• Ensures proper fares are collected, issues slips for fare refunds, issues and collects transfers.
• Verifies that appropriate passes are being used by customers.
• Prepares related written reports and documents as required.
• Assists customers during emergency accidents or incidents.
• Performs other duties as may be required or assigned.

• Must be 21 years of age.
• High School diploma or GED preferred.
• Must possess and maintain a valid Florida driver’s license and clean driving record.
• Must successfully pass a DOT drug screen and DOT physical with a one-year DOT card.
• Must be able to work days, nights, Saturdays, Sundays, holidays, and any hours assigned.
• Must be able to successfully pass the LYNX Bus Operator Training Program.

• Knowledge of Florida Traffic Laws.
• Working knowledge and skills to use a computer and communication equipment.
• Ability to safely operate LYNX revenue and non-revenue vehicles.
• Ability to adhere to route schedules while operating in mixed traffic conditions.
• Ability to effectively communicate in English, both verbally and in writing.
• Ability to interact courteously and effectively with the public.
• Ability to comply with the attendance requirements of the job.
• Ability to read and write legibly in English, speak effectively, and understand verbal and written instructions.
• Ability to exhibit a professional, courteous demeanor.
• Ability to work in a diverse environment.
• Excellent communication and interpersonal skills, including the ability to establish and maintain positive working relationships with those encountered in the course of work using principles of excellent customer service.

• Current schedule includes working various shifts to include days, nights, and Saturdays.
• Sundays and holidays may be a requirement in the future.
• Must be able to physically sit for extended periods of time.
• Employees in this position must comply with all requirements of the Federal Transit Administration (FTA) regarding the testing of safety sensitive employees.
• This position is considered safety‑sensitive under FTA drug and alcohol regulations (49 CFR Part 655).
• LYNX provides the community with public transportation, and this position is considered a mission critical member of LYNX’s emergency preparation and response efforts during an emergency or disaster and as such, requires 24‑hour availability in the event of an emergency or disaster.

• Training is 8 weeks long.
• Attendance and punctuality are mandatory.
• Hours during training vary and may start as early as 4:00 a.m. including some weekends.

• Provide copies of credentials such as diplomas and licenses.
• Complete and pass a DOT pre-employment drug test and DOT physical examination and receive a Medical Examiner’s Certificate with at least a one-year expiration date.
• Successfully pass a thorough pre-employment background check, including criminal background and employment verifications.
• Have an acceptable driving record.

• Free employee only health insurance and long-term disability.
• Dental, vision, short-term disability insurance available.
• Exceptional Retirement Benefits.
• Competitive pay and benefits.
• Paid Holidays.
• Paid Vacation and Sick Leave.
• Free LYNX bus transportation for employee, spouse and children.
• Employee wellness center.
• Credit Union Membership.

LYNX fully commits itself to providing equal opportunity to all persons without regard to race, color, national origin, sex, age, religion, or disability.