Line Manager

About Northern Jet:

Personal. Private. Authentic.

Northern Jet is a private aviation company with over 25 years of experience, offering personalized luxury travel with a focus on safety, convenience, and quality. We operate a fleet of 40+ jets and hold an ARGUS Platinum safety rating. Northern Jet’s mission is to deliver seamless, client-focused travel experiences.

The Line Manager is responsible for overseeing daily line service operations, ensuring safe, efficient, and high-quality aircraft ground support. This role provides leadership to Line Service Technicians, coordinates aircraft movements and fueling activities, supports customer service expectations, and ensures all work is completed in compliance with company procedures, FAA regulations, safety standards, and operational requirements.

The ideal candidate is a hands-on leader who can balance safety, service, urgency, and professionalism in a fast-paced aviation environment.

Orlando, Florida

• Supervise, coach, and support Line Service Technicians during assigned shifts.
• Assist with daily task assignments, shift coverage, and workload prioritization.
• Provide hands-on training for new and existing team members.
• Monitor employee performance and provide feedback to leadership.
• Promote a positive, accountable, and safety-focused team culture.
• Serve as the point of contact for line service team members during daily operations.

• Marshal aircraft during arrival and departure.
• Tow, park, and secure aircraft as needed.
• Perform fueling and defueling operations according to safety regulations.
• Conduct pre- and post-flight inspections of fueling equipment.
• Provide lavatory and water services to aircraft.
• De-ice aircraft as required during winter operations.

• Operate ground support equipment (GSE), including tugs, fuel trucks, and baggage carts.
• Maintain ramp cleanliness and ensure a safe working environment.
• Assist in aircraft loading and unloading operations.
• Perform minor maintenance and inspections on GSE.

• Assist flight crews, passengers, and maintenance personnel with requests.
• Communicate with pilots and ground crews to coordinate aircraft movements.
• Provide concierge-level service for private and corporate aviation clients.

• High school diploma or GED required.
• Previous experience in aviation, ground handling, or fueling preferred.
• Valid driver’s license; ability to obtain an airport-issued badge.
• Strong communication and teamwork skills.
• Knowledge of FAA, OSHA, and airport safety regulations is a plus.

• Outdoor, fast-paced airport ramp setting.
• Exposure to jet engine noise, fuel fumes, and various weather conditions.
• Ability to lift up to 50 lbs and work in outdoor conditions (heat, cold, wind, rain).

The ideal Aviation Line Technician Manager is safety-focused, dependable, and thrives in a fast-paced aviation environment. This individual delivers exceptional customer service, enjoys working around aircraft, and takes pride in creating a safe and welcoming experience for both crew and passengers. They are comfortable working outdoors in the Florida climate, maintain a strong attention to detail, and work well both independently and as part of a team.

A passion for aviation, a positive attitude, and a willingness to jump in wherever needed are essential for success in this role.

The Line Manager plays a critical role in the safety, efficiency, and overall success of daily aviation operations. This position serves as the bridge between leadership and the line service team, helping ensure aircraft are moved, fueled, staged, and supported safely and on time.

This role also directly impacts the company’s safety culture. By coaching team members, reinforcing procedures, identifying risks, and leading by example, the Line Supervisor helps protect employees, customers, aircraft, and the overall operation.

Ultimately, this position matters because it keeps the operation moving. A strong Line Supervisor helps ensure flights depart on schedule, aircraft are handled with care, team members are supported, and customers receive the high level of service expected in private aviation.

• Work with a leading private aviation company focused on exclusive experiences.
• Collaborate with a dynamic marketing team in a fast-growing industry.
• Opportunity to make a…