Lead Warehouse Associate- Orlando, FL

Position Overview

The Lead Warehouse Technician (WO) leads advanced equipment handling and logistics operations, incorporating modern technology and automation systems while supervising warehouse personnel. This role combines traditional warehouse management with emerging technological solutions to optimize operations and ensure maximum efficiency. This role reports directly to the Supervisor of Warehouse Operations or the Manager of Warehouse Operations.

• Utilize advanced Warehouse Management Systems (WMS) to efficiently process receiving, shipping, and labeling of products
• Execute quality control processes using AI-driven defect detection systems and random inspections
• Implement lean management principles to optimize inventory control and reduce waste
• Utilize real-time inventory tracking systems and IoT devices for accurate stock management

• Process shipments using automated systems for small parcel, LTL, and fleet deliveries
• Operate and interact with modern warehouse equipment, including automated guided vehicles (AGVs) and automated storage systems
• Maintain proficiency in operating traditional equipment such as forklifts, reach trucks, and powered pallet jacks
• Utilize route optimization software and real-time tracking systems for efficient delivery management

• Conduct comprehensive safety checks using digital inspection tools and IoT-enabled equipment monitoring
• Participate in regular safety training programs, including updated OSHA certifications
• Follow ergonomic best practices and proper lifting techniques to prevent workplace injuries
• Maintain hazard communication (Haz Com) compliance and emergency response preparedness

• Implement 5S principles (Sort, Set in order, Shine, Standardize, Sustain) for workspace organization
• Perform preventive maintenance using predictive analytics and IoT-enabled monitoring systems
• Maintain cleanliness standards in accordance with modern warehouse practices
• Support sustainable and eco-friendly warehouse practices

• Conduct comprehensive safety checks using digital inspection tools and IoT-enabled equipment monitoring
• Participate in regular safety training programs, including updated OSHA certifications
• Follow ergonomic best practices and proper lifting techniques to prevent workplace injuries
• Maintain hazard communication (Haz Com) compliance and emergency response preparedness

• Mentor warehouse staff, fostering a collaborative and high-performing team environment.
• Act as the primary point of contact for resolving escalated customer service issues related to warehouse operations.
• Collaborate with cross-functional teams to address operational challenges and improve service delivery.
• Drive a customer-centric approach by ensuring timely and accurate order processing and delivery.

• High School diploma or GED
• 1-3 years of warehouse experience with exposure to modern warehouse technologies
• Demonstrated proficiency in operating warehouse equipment and safety protocols
• Physical ability to lift 50+ lbs and perform warehouse tasks following ergonomic guidelines

• Experience with modern Warehouse Management Systems (WMS) and inventory control software
• Proficiency in using RF scanners, barcode systems, and RFID technology
• Basic understanding of automation and robotics in warehouse operations
• Competency in Microsoft Office and warehouse-specific software applications

• Technical certification in warehouse operations or related field
• Experience with automated warehouse systems and IoT devices
• Certified Maintenance and Reliability Technician (CMRT) certification
• Knowledge of lean management principles and continuous improvement methodologies

• Strong problem-solving abilities and analytical thinking
• Excellent communication skills for cross-functional collaboration
• Adaptability to new technologies and processes
• Commitment to safety and quality standards
• Team-oriented mindset with strong customer service focus

• Hospitality
• Ownership

• Instills Trust
• Safety Conscious

• Action Oriented

• Tech Savvy

• Communicates Effectively

* Identifies the physical requirements that team members perform without assistance.

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions.…