Account Manager, Strategic Partnerships

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Security First Managers, LLC is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law. Security First Managers, LLC complies with all applicable laws regarding non-discrimination and equal opportunity employment.

Security First Managers is seeking a highly skilled Strategic Partner Relationship Manager to oversee and strengthen relationships with key enterprise-level partners critical to our growth and long-term business objectives. This role serves as the primary point of contact for assigned strategic partners, ensuring seamless collaboration across Underwriting, Claims, Operations, IT, Compliance, Finance, and Sales within a fast-paced Florida Property & Casualty environment.

Working with minimal supervision, the ideal candidate brings strong judgment, relationship-building expertise, and a deep understanding of operational processes and regulatory requirements.

• Serve as the primary relationship owner for assigned strategic partners, ensuring strong engagement and collaboration.
• Act as liaison between partners and internal teams to support underwriting, claims, operations, and sales alignment.
• Monitor partner performance metrics and identify opportunities to improve growth, efficiency, and service levels.
• Support joint business planning, partner reviews, and the onboarding of new partners or initiatives.
• Resolve escalated issues and coordinate process or system improvements impacting partner experience.
• Provide reports, insights, and recommendations to leadership; communicate partner feedback and advocate for enhancements.
• Ensure compliance with Florida P&C regulations and stay informed on market trends and risks.
• Bachelor’s degree in Business, Insurance, Finance, or a related field
• Five (5) or more years of experience in Property & Casualty insurance, account management, agency management, or carrier operations
• OR an equivalent combination of education, certification, training, and/or experience
• Experience managing complex or high-value accounts and strategic relationships
• Strong understanding of Florida Property & Casualty insurance products and distribution models

• Experience working with national or enterprise-level insurance partners
• Knowledge of underwriting workflows, claims operations, and insurance technology platforms