Customer Support Specialist; Part time
Job in
Ormond Beach, Volusia County, Florida, 32174, USA
Listed on 2026-02-17
Listing for:
Security First Insurance
Part Time
position Listed on 2026-02-17
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service
Job Description & How to Apply Below
Part time hours, 20 hours/week, 4 or 5 hours/day**
Summary Of PositionProvides an exceptional customer experience to the customers (policyholders, agencies and contractors) of Security First Managers (Company). Supports customers with underwriting, billing, policy, and claim status related inquiries, and responding to other general inquiries. Provides timely and accurate information to customers with the goal of providing first-contact resolution (FCR). Work is performed under close supervision with minimal latitude in the use of initiative and independent judgment.
Minimum Requirements- High school diploma or equivalent
- One (1) year of contact center environment or customer service experience
- OR an equivalent combination of education, certification, training, and/or experience
- May be required to possess a valid state of Florida driver’s license
- Florida property & casualty (P&C) 440 license or ability to obtain within 90 days of employment
- Prior property & casualty underwriting experience
- One (1) year industry experience
- Bilingual (English / Spanish)
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