Part-Time Wellness Center Receptionist Plantation Bay

Benefits

• 401(k)

Primary greeter and service person for members/guests utilizing Fitness Center, Spa and Pool area. Ability to multi-task, schedule appointments, answer phones and assist members as needed. Must stay abreast of the different club activities and services.

This position is working approximately 15-20 hours weekly.

• Arrives on time for scheduled shifts, dressed in uniform and name tag is visible.
• Responsible for overall inspection and cleanliness of Fitness Center, locker rooms and pool area.
• AM & PM shifts must complete a checklist.
• Equipment must be wiped down periodically during shift. Rugs vacuumed at end of day.
• Issue towels for spa/shower services.
• Issue daily locker keys.
• Service desk must be kept neat, organized and clean.
• Responsible for adhering to proper sign‑in procedures for members and guests.
• Responsible for charging as appropriate guest fees, retail fees, lessons, etc. on a POS system.
• Responsible for adhering to proper registration for Group Exercise classes. Receive payment or bill account correctly.
• Responsible for proper billing of Personal Training packages.
• Must notify Director of any equipment/facility malfunctions or problems in fitness area, locker rooms and pool area.

Reports to:

Fitness Director

• Job performance
• Job knowledge and selling techniques
• Quality and quantity of work
• Positive Attitude
• Attendance and Punctuality
• Safety awareness

• Professional appearance and demeanor
• Courteous, guest‑oriented philosophy
• Excellent communication and interpersonal skills
• Possess basic computer skills such as Word and Excel
• Organized
• Flexible to work varying schedules

• Previous positions or experience in customer service, fitness and/or recreation receptionist desired.

• High School Diploma or Equivalent
• In‑Service Training a Plus

• Must be able to read, write and converse in English:
  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of organization.
• Effective visual skills.
• Problem‑solving rationalization.
• Must have basic computer skills:
  Word, Outlook and Excel
• Must have the ability to calculate figures and amounts such as discounts, proportions, and percentages.
• Must have the physical stamina to lift and carry 50 lbs.
• Must be able to reach, stoop, bend, kneel, twist and transcend staircases.
• Must have a valid US or Florida Driver's License.
• Must be able to work flexible hours, including evenings, weekends and holidays.

We are a Drugfree Workplace. Must pass background and drug screen.