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Account Manager, Strategic Partnerships

Job in Ormond Beach, Volusia County, Florida, 32174, USA
Listing for: Security First Insurance
Full Time position
Listed on 2026-02-14
Job specializations:
  • Insurance
    Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Security First Managers is seeking a highly skilled Strategic Partner Relationship Manager to oversee and strengthen relationships with key enterprise-level partners critical to our growth and long-term business objectives. This role serves as the primary point of contact for assigned strategic partners, ensuring seamless collaboration across Underwriting, Claims, Operations, IT, Compliance, Finance, and Sales within a fast‑paced Florida Property & Casualty environment.

Working with minimal supervision, the ideal candidate brings strong judgment, relationship‑building expertise, and a deep understanding of operational processes and regulatory requirements.

Key Responsibilities
  • Serve as the primary relationship owner for assigned strategic partners, ensuring strong engagement and collaboration.
  • Act as liaison between partners and internal teams to support underwriting, claims, operations, and sales alignment.
  • Monitor partner performance metrics and identify opportunities to improve growth, efficiency, and service levels.
  • Support joint business planning, partner reviews, and the onboarding of new partners or initiatives.
  • Resolve escalated issues and coordinate process or system improvements impacting partner experience.
  • Provide reports, insights, and recommendations to leadership; communicate partner feedback and advocate for enhancements.
  • Ensure compliance with Florida P&C regulations and stay informed on market trends and risks.
Minimum Requirements
  • Bachelor’s degree in Business, Insurance, Finance, or a related field
  • Five (5) or more years of experience in Property & Casualty insurance, account management, agency management, or carrier operations
  • OR an equivalent combination of education, certification, training, and/or experience
  • Experience managing complex or high‑value accounts and strategic relationships
  • Strong understanding of Florida Property & Casualty insurance products and distribution models
Preferred Qualifications
  • Experience working with national or enterprise-level insurance partners
  • Knowledge of underwriting workflows, claims operations, and insurance technology platforms
  • Professional insurance designation (e.g., CPCU, ARM)
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