Quality Analyst 1

Shift: Monday through Friday, 8:00 AM - 4:30 PM Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

Quality Analyst SUMMARY Responsible for providing and/or overseeing the analysis, administration, and oversight of standard quality policies, programs, and practices. Provides guidance, feedback, and support to employees and management using fundamental professional and technical knowledge of quality systems, equipment, testing, and procedures.

ESSENTIAL FUNCTIONS Oversee, review, complete, and process various quality forms, documents, databases, and related materials. Provide analysis, interpretation, and guidance to staff, management, and functional leaders regarding quality policies, programs, and practices, including support for operational improvements and change initiatives. Research and resolve management and employee questions related to quality requirements; assist with customer feedback investigations and coordinate appropriate responses. Analyze operational results, feedback, and quality data to identify trends, draw conclusions, and develop recommendations for management.

Ensure accuracy of testing, equipment, procedures, operational databases, and reports through audits, reviews, and data verification activities; collaborate with teams to resolve discrepancies. Assist in the development and execution of quality and cross-functional projects, including budgeting, timelines, resource planning, and project reporting. Interpret and apply departmental policies, procedures, and applicable laws, regulations, and standards. Contribute to departmental effectiveness by offering process improvement suggestions and actively participating on work teams.

Promote and support the mission of Pace Analytical by demonstrating professional, courteous, and cooperative behavior with customers and colleagues and fostering a positive work environment.

QUALIFICATIONS Education and Experience Bachelor's degree in Chemistry, Operations, or a closely related field; or An equivalent combination of education, training, and experience.

REQUIRED KNOWLEDGE AND SKILLS Required Knowledge Fundamental principles, practices, and techniques of quality management. Administration and oversight of quality programs, policies, and procedures. Methods for identifying and resolving quality-related issues, questions, and concerns. Applicable quality regulations, standards, and compliance requirements. Standard testing equipment, tools, and calibration processes. Computer applications and systems related to quality management and reporting. Principles and practices of effective project team participation.

Effective communication methods for interacting with staff, coworkers, and customers. Business English usage, including grammar, spelling, and punctuation. Required Skills Performing professional-level quality responsibilities across multiple functional areas. Administering and supporting a variety of quality programs and processes. Training employees on quality policies, procedures, and standards. Participating in and supporting projects and project teams. Working effectively both independently and within a team environment.

Interpreting, applying, and explaining laws, regulations, standards, and procedures. Preparing reports, correspondence, and other business documents. Exercising initiative and sound judgment within established guidelines. Demonstrating tact, discretion, and professionalism when interacting with others. Delivering effective presentations to both small and large groups. Contributing to team goals, objectives, and operational success. Building and maintaining effective working relationships with internal and external stakeholders.

PHYSICAL / MENTAL REQUIREMENTS Mobility to work in both laboratory and office environments. Ability to use standard office and laboratory equipment. Ability to remain seated for extended periods. Ability to occasionally exert up to 20 pounds of force and frequently exert up to 10 pounds of force to lift,…