Personal Banking Associate

Elevate customer service experience with a role as a Personal Banking Associate at TD in Oromocto, New Brunswick. Engage customers in finance solutions, digital education, and problem-solving.

In this position, you will guide customers through their banking needs and help enhance their confidence in digital banking trends. Collaborate effectively with frontline staff during transactions and proactively resolve issues. You will also recommend process improvements to enrich customer interactions and maintain operational excellence.

Key Responsibilities:

• Engage customers in daily banking advice and transactions

• Educate clients about mobile and online banking services

• Resolve critical issues and support front-line staff

• Recommend operational improvements for enhanced experiences

• Ensure documentation adheres to regulations and TD's Code of Conduct

Requirements:

• High School diploma and/or 1+ years of banking experience

• Investment Funds Canada or equivalent certification

• Proficiency in MS Office and banking software

• Strong communication skills with customer experience focus

• Effective organizational and planning abilities

Bring your expertise in banking solutions to flourish customer relationships at TD in Oromocto.
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