Health Services Assistant I​/II

Health Services Assistant

Butte County Behavioral Health is seeking dedicated individuals to join our team as Health Services Assistants. You will be a vital part of our community support system, often serving as the first point of contact for clients on their most challenging days. In this fast-paced and challenging role, you will assist with various clerical, medical, and program support activities for our clinics, ensuring the smooth operation of essential services and helping us make a real difference across Butte County.

Apply today!

This recruitment is for level I and level II.

The salary range for level I is $1,640.00 - $2,196.80 biweekly ($20.50 - $27.46 per hour).

The salary range for level II is $1,723.20 - $2,308.80 biweekly ($21.54 - $28.86 per hour).

The eligibility list created from this recruitment can be used to fill regular help vacancies, as well as extra help. Extra Help means this may be a Part-Time or Non-Permanent position. The number of hours worked per week may vary and depend on the needs of the department. For terms and conditions concerning Extra Help with Butte County, see Section 6.12c of the Butte County Personnel Rules.

A training and experience evaluation may be utilized to determine an applicant's ranking among qualified candidates. Based upon information provided in this application including responses to supplemental questions, an applicant's education, training and experience (full-time equivalent) may be evaluated. Applicants should provide thoughtful and thorough responses to supplemental questions as they play an important role in this recruitment process. All qualifying work experience that is described or included in responses to supplemental questions MUST also be included and detailed in the "Work Experience" section of this application.

"See Resume" is not an acceptable response for any supplemental question.

FLSA:
Non-Exempt

Under immediate (Health Services Assistant I) or general (Health Services Assistant II) supervision, performs a variety of medical office, medical records, and/or program support activities for County clinics and behavioral or public health programs, which may include word processing, data entry and organization, telephone and counter reception, patient scheduling and intake, and maintaining, processing, and filing applications and medical records; creates routine correspondence and/or reports;

provides information and assistance to staff and the general public; and performs related duties as assigned.

Receives immediate (Health Services Assistant I) or general (Health Services Assistant II) supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.

Health Services Assistant I:
This is the entry-level classification in the Health Services Assistant series. Initially under close supervision, incumbents learn and perform clerical duties in support of medical records, clinic, or program operations. As experience is gained, assignments become more varied and complex; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Work is usually supervised while in progress and fits an established structure or pattern.

Exceptions or changes in procedures are explained in detail as they arise.

Health Services Assistant II:
This is the journey-level classification in the Health Services Assistant series. Positions at this level are distinguished from the Health Services Assistant I by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

Positions in the Health Services Assistant class series are flexibly staffed; positions at the II-level may be filled by advancement from the I-level; progression to the II-level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications;

and (iv) management approval for progression to the II-level.

Examples of typical job functions may include any of the following tasks, knowledge, abilities, and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

• Serves as a receptionist; receives and screens visitors and checks them in for appointments; receives and screens telephone calls, and takes messages; provides factual information regarding County, department, or division…