Casino Security Guard Graveyard Shift

Position: Guest Service Agent

Reports To: Director of Security and/or Supervisor

Department: Security

Status: Nonexempt

Starting Wage: $18.00

Benefits: Full Time Team Member eligible for Medical, Dental, Vision, & Life insurance benefits. Generous Paid Time Off plan - 401K with Match.

Provides excellent customer service and safety for Casino facilities, guests, and employees to ensure a safe, honest, and pleasant environment.

• Safeguards the transfer of funds within the facility.
• Write necessary reports daily.
• Maintain open lines of communication and follow the chain of command.
• Report all pertinent information to supervisors.
• Provide chip fills for poker and blackjack pit, including credits and even exchanges.
• Assist with hopper fills as time allows.
• Assist in jackpot verification when necessary.
• Greet customers and open doors when posted in this area.
• Provide escorts as necessary.
• Assist other departments as required, provided there is adequate staff on the Casino floor.
• Ensures only qualified guests enter the facility; i.e., no minors, suspicious individuals or persons listed with the Gaming Commission as undesirable.
• Provide safeguards for armored money transport services.
• Assists guests and visitors to safety in the event of emergency or life threatening conditions.
• Immediately reports any unusual circumstances that occur or may occur to management.
• Provides first aid and/or CPR techniques as necessary.
• Complies with policy and procedural guidelines in performing security functions; reliable in withstanding pressure, force, or stress involved in actual emergencies.
• Perform other duties as assigned.
• Maintains a professional, courteous manner at all times.
• Recording and reporting any suspicious activity as defined by the Bank Secrecy Act (Title 31) and Feather Falls Casino Internal control policy Suspicious Activity Compliance Program.

None

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Provides a valid California driver’s license and a clean driving record is required.

Education Level – High School Diploma or GED equivalent required. Experience – No previous experience required.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively with customers and other employees.

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in standardized situations. Ability to define problems, collect data, establish facts and draw valid conclusions.

Class A Gaming License (as provided for a nominal fee with a clean background check).

The physical demands require standing, walking, sitting; using hands to finger, handle, or feel; reaching, climbing, balancing, stooping, kneeling, crouching, or crawling; talking and hearing. Occasionally lift and/or move up to 50 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Regular exposure to tobacco smoke, loud noises and bright lights.

Applicants must be at least 21 years of age and be able to pass a background check and drug screen. Applicants must have a California , a Social Security Card, and a Birth Certificate.