Fire & Security Service Engineer

Job Description

Security and Fire Systems Service Engineer – Full-time, Monday to Friday 08:00 – 17:00 in Greater London.

Our client is a family‑owned, progressive and expanding NACOSS Gold and BAFE FIRE Gold accredited Integrated Security and Fire Systems company, concentrating exclusively on commercial applications. This is a great opportunity to join a friendly and motivated team, with a family ethos and excellent career progression opportunities.

• Access Control
• Video Surveillance Systems
• Audio/Video Entry
• Phone
• Intruder Alarms
• IP Based Systems
• Fire Alarms
• Smoke Vents
• Emergency Lighting
• Gate Automation
• Door Automation

• Corrective maintenance works – fault finding, troubleshooting and a first‑time fix whenever possible.
• Remedial and small works.
• Preventative maintenance.
• Client on‑site liaison.
• Working with monitored systems in liaison with our Alarm Receiving Centre.
• Act as a company ambassador when out in the field.
• Completion of all required site and electronic paperwork promptly and with attention to detail.
• Demonstrate good industry knowledge of all required disciplines.
• Participate in regular ongoing internal and external technical, regulatory, and health and safety training.
• Participate in out‑of‑hours On Call Rota.

• Good industry knowledge of all disciplines of integrated Security and Life Safety Systems.
• Technically strong on electrical principles.
• Excellent problem‑solving and fault‑finding skills.
• Sound knowledge of relevant regulations and standards.

• Good communication skills with both customers and colleagues.
• Multi‑disciplined Service Engineer.
• Team orientated.
• Strong time‑management skills.
• Confident user of Microsoft Office and working with networked/IP‑based systems.
• Proactive and able to run works autonomously.
• The ability to supervise and motivate other engineers.
• Self‑motivated and willing to use initiative.

• £40,000‑£45,000.
• Company vehicle and fuel card.
• Out of hours On Call required roughly one week in six – £385/week standby payment, plus callouts at £90 for travel to and first hour on site, with your standard overtime rate for subsequent hours.
• Paid overtime.
• Company private health insurance scheme for employees and families.
• Pension scheme.
• Company mobile, tablet and laptop.
• Full uniform including PPE.
• All specialist tools provided.
• 25 days annual leave plus Bank Holidays.
• Staff social events.
• Training and progression opportunities.

Greater London – with the vast majority of sites within the M25.