Manager, Enablement

Your Opportunity as the Manager, Enablement The Manager, Enablement serves as a strategic enablement partner to Sales and Marketing leaders, managing a team responsible for filtering, prioritizing, and translating key business needs into communication, change management, business process, and training solutions. This role owns intake, prioritization, resource allocation, and governance for enablement work across Sales and Marketing, ensuring efforts are aligned to business impact, stakeholder readiness, and team capacity.

The individual partners closely with cross-functional leaders to assess change impacts, clarify process implications, define success measures, and drive adoption throughout the project lifecycle. This role also coaches and develops Enablement team members, establishes consistent ways of working, and continuously improves enablement approaches based on feedback, adoption, and business outcomes.

Location:

Orrville, OH (Close proximity to Cleveland/Akron)

Work Arrangements:
Hybrid - onsite a minimum of 9 days a month primarily during core weeks as determined by the Company; maybe more as business need requires

• Strategic Communication:
  Serve as a primary intake point for Sales and Marketing enablement needs, helping clarify the request, business objective, audience, timing, and desired outcome
• Business Process:
  Translate complex workflows into clear process maps, role definitions, decision rights, timelines, and repeatable operating routines. Serve as a business process advisor on key initiatives, ensuring process implications are understood, documented, and built into communication, training, and change plans. Establish and maintain process governance, including ownership, escalation paths, update cadence, and expectations for sustained adoption. Facilitate working sessions with senior leaders and stakeholders to align on current-state challenges, future-state recommendations, and implementation requirements.
• Change Management:
  Advise the team on change impact across Sales and Marketing stakeholders, including implications to roles, processes, tools, routines, and decision‑making. Determine the appropriate level of change support required, ranging from light communication support to full end‑to‑end change strategy ownership. Coach Enablement team members on change strategy, stakeholder readiness, resistance planning, and adoption tactics
• Team Leadership:
  Manage day‑to‑day performance, workload, priorities, and development of direct reports; provide coaching, feedback, and performance input aligned to business priorities. Establish operating routines, expectations, and quality standards to ensure consistent delivery across the team. Lead, coach, and develop a team of Enablement Leads supporting Sales, Marketing, Category & Sales Strategy & Planning priorities.
• Capability Development:
  Identify where training, tools, resources, or process guidance are needed to support adoption and long‑term behavior change. Ensure learning solutions are practical, role‑relevant, and aligned to Sales and Marketing ways of working. Partner with subject matter experts and outside resources as needed to deliver scalable enablement support.

• Bachelor’s degree 8+ years of experience in sales, marketing, communications, training, change management, business process, or enablement‑related roles
• Experience managing, coaching, or leading direct reports or project teams
• Experience influencing senior leaders and cross‑functional stakeholders
• Experience managing multiple initiatives, priorities, and stakeholder groups simultaneously
• Experience working with cross‑functional teams and external vendors
• Strong organizational, communication, and stakeholder management skills…