Product Training Specialist II - Ventrac

Applicant Eligibility

Applicants must be legally authorized to work in the United States. We are unable to sponsor any visa.

• Develop and maintain in‑depth technical training curriculum (e.g., PowerPoint presentation, video, lab exercises, and written content).
• Train dealer technicians through service training events, video presentations, and web‑based learning.
• Conduct training sessions for Ventrac international distributors; interpreter may be required.
• Develop training material for customer clinics that is relevant and understandable for end users.
• Report on training program effectiveness and suggest improvements.

• Deliver sales training content to satisfy business needs and close all knowledge, skill, and competency gaps, ensuring compliance with safe operation of Ventrac equipment.
• Present and lead training sessions for large groups in classrooms, labs, and hands‑on settings at VPI Bridgeway Training Center.

• Provide in‑depth technical explanation of Ventrac systems, including troubleshooting basics, critical repair procedures, and proper maintenance practices for dealer service teams.

• Build and maintain a good rapport with dealership sales and service personnel (domestic and international).
• Address product concerns or failure trends with the Service department and other departments as needed.
• Attend Ventrac trade shows to support sales efforts and answer technical questions from customers.

• Minimum 2+ years’ experience in public speaking and/or teaching in a classroom environment.
• Minimum 2+ years’ experience troubleshooting and working with hydraulic, electrical, and mechanical systems.
• Excellent oral and written communication skills in English.
• Ability to maintain composure and communicate effectively with unhappy customers.
• Team player who accepts feedback and makes necessary changes.
• Excellent computer and keyboarding skills (Microsoft Office, Internet).
• Strong interpersonal skills—professional, courteous, friendly, and helpful.
• Self‑motivated with excellent project, time‑management, and organization skills.
• Physical ability to sit, stand, bend, kneel, or lay down; lift up to 45 lbs.; up to 50% travel.
• Must have, or be able to gain, a Medical Examiner’s Certificate.

• 5+ years’ experience training technicians on the repair and service of agricultural, automotive or commercial turf equipment.
• 5+ years’ experience troubleshooting and repairing commercial turf equipment (small gasoline and diesel engines, hydraulic system, 12‑volt electrical).
• 2+ years of certified training in ag/diesel or sports/commercial turf equipment repair.
• Prior experience in technical customer service.
• Prior experience troubleshooting, diagnosing, and repairing Ventrac equipment.

• Competitive salary (estimated $65,000 – $80,000).
• Top‑tier medical, dental, and vision plan.
• 401(k) plan.
• Paid time off, including 20 hours for volunteer work.
• Onsite amenities such as cafes and spacious break rooms.
• Wellness resources covering physical, mental, and financial health.
• Tuition reimbursement and career‑growth opportunities.
• Incentive program based on performance.
• Casual dress code and convenient location.

The Toro Company is an Equal Opportunity Employer. We consider all qualified applicants based on merit and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non‑merit factors. We are committed to creating a welcoming environment for all employees.