Practice Manager - Alliance Family Medicine

Position Summary

The primary purpose of the Practice Manager is the responsibility for overall management of the practices and overseeing the daily operations of the offices as assigned. The practice manager must be prepared to deal with evolving integrated health care delivery systems, technological innovations, an increasingly complex regulatory environment, restructuring of work, and more emphasis on preventive care.

Orrville Hospital Foundation

The primary purpose of the Practice Manager is the responsibility for overall management of the practices and overseeing the daily operations of the offices as assigned. The practice manager must be prepared to deal with evolving integrated health care delivery systems, technological innovations, an increasingly complex regulatory environment, restructuring of work, and more emphasis on preventive care.

• BA/BS in management/personnel or medical related program.
• Minimum three years experience in a supervisory capacity
• Must have knowledge of computer and must be able to demonstrate that knowledge
• Certification in Physician office management preferred
• Participate in continuing education courses annually or as required Hospital, certification
• Mostly a sedentary job. Considerable walking to consult with coworkers and staff.
• High level of stress related to multiple clinical and administrative responsibilities.

• PERSONNEL:
  • Supervise all clinical and support personnel
  • Recruit, hire and fire personnel as needed
  • Conduct personnel performance and salary reviews
  • Arrange, schedule and maintain records for personnel schedules, vacations, sick leave, etc.
  • Prepare payroll
  • Responsible for rectifying all personnel problems as they relate to other staff as well as office efficiency and effectiveness
  • Perform annual staff competencies
  • Update training and training manuals as needed
  • Determine and change staff assignments and job descriptions as needed
  • Maintain Job Description s
• OFFICE:
  • Conduct staff meetings and attend physician and department meetings.
  • Establishes and implements policies, objectives, and procedures for department.
  • Reports on department results and outcomes.
  • Actively seeks ways to improve staff/office performance
  • Assist with maintaining active and up to date licensing and insurance documents for all physicians
  • Risk management to include adherence to compliance programs; JCAHO, OSHA, HIPAA, CLIA, and oversee patient safety and patient satisfaction
  • Maintain Policies and Procedures
• FINANCIAL:
  • Maintain records for the annual budget
  • Review and approve all accounts payable for payment
  • Review monthly productivity reports and analyze same reports with physicians
  • Act as liaison between the physicians and Hospital/MSO as needed
  • Stay up to date on financial impact of government reform programs;
    Meaningful Use, PQRS, ACO’s, VBP, etc and attest successfully.
• BILLING AND COLLECTIONS:
  • Oversee system to ensure accurate posting of charges and payments on accounts
  • Oversee system for handling aged accounts
  • Keep updated on billing and coding changes and communicate same to billing staff
  • Perform / arrange chart audits to monitor for correct coding
• BUSINESS SYSTEMS:
  • Investigate new business systems as needed.
  • Institute new processes related to systems/system changes as needed.
  • Remain up to date on laws and regulations affecting the clinic business systems
  • Ensure systems meet government reform requirements
• OFFICE FACILITIES:
  • Ensure that office is well maintained
  • Assist in selecting and ordering needed equipment and supplies
  • Other duties as requested or assigned

• Promotes Aultman RESPECT values to foster a healthy work environment, while maintaining an environment of fairness and inclusivity.
• Ab…