Center Director

Job Summary

The Center Director will oversee and monitor the daily operations of their designated Arkids Pediatric Day Centers location. The Center Director will perform planning, organizing, actuating and controlling activities to ensure a well-organized, efficient operation.

• Follow Arkids Pediatric Day Centers’ Employee Handbook, Management Policies and Procedures Manual, and Medical Policies & Procedures Manual
• Ensure all policies and procedures are implemented by all staff members, maintaining compliance at all times with all regulations determined by regulatory agencies
• Maintain standards set forth by Arkansas Minimum Licensing, Division of Provider Services and Quality Assurance (DPSQA), Medicaid, Arkansas Department of Health, gatekeepers to Medicaid, and all other regulatory agencies
• Oversee interviewing, hiring, and new staff orientation to ensure all staff members are qualified and adequately trained for their position
• Ensure all required new hire onboarding requests are submitted through the workforce management system
• Check references on all new employees (must cover the last 6 years) prior to New Employee Orientation but at a minimum within the first week of employment
• Ensure new hires complete the New Employee Checklists (Days 1-5) during their first week of employment
• Submits New Employee Checklists (Days 1-5) to the HR Coordinator on the Monday after the first week of employment
• Create personnel files within the first week of employment
• Maintain personnel files in accordance with corporate and regulatory agencies, filing weekly
• Ensure Employee Tracker is updated and sent to the Program Administrator and HR Coordinator on Friday of every week
• Create electronic Employee Logs on all employees, maintaining documentation of all important conversations, and/or follow-up with employees, positive or negative, including email correspondence
• Ensure resignations are received in writing and submitted to the HR Coordinator and Program Administrator within 24 hours of receipt
• Complete offboarding in the workforce management system no later than 10:00am the following morning after the employee’s last day worked
• Break down terminated Employee Files within one week of termination
• Ensure all employees are active members of the Arkansas Professional Development Registry (PDR) and meet the minimum requirement of 15 hours of training annually
• Consistently work with staff to develop their skills and help them grow professionally
• Complete formal 90-day performance evaluations on all new employees within the month due
• Complete formal annual performance evaluations on all employees within the month due, submitting it to the Program Administrator for review in advance
• Complete a formal mid-year review of goals on all employees within the month due
• Ensure that payroll is accurate and approved each week on all employees through the workforce management system, by 10:00am on the Monday of the pay week
• Ensure reimbursement requests are submitted by 10:00am on the Monday of the pay week
• Serve as the purchasing agent for the Center, ensure that all purchases and orders are reviewed prior to submitting to the Program Administrator for approval, purchasing requests are due to the Program Administrator by the 3rd week of the month for the following month
• Upload receipts into the workforce management system no later than the 4th of every months (for the previous month)
• Turn in Invoices and bills to the accounts payable (including food & milk delivery invoices) a minimum of weekly
• Ensure co-pays, private pay payments, etc. from parents/guardians are turned into the CFO weekly
• Ensure designated staff close out classroom billing daily
• Ensure Dietary Staff adhere to Child & Adult Care Food Program (CACFP) rules and regulations on a daily basis
• Ensure CACFP documentation is submitted by the Center Directors to Crowley’s Ridge Development Council (CRDC) by the 1st Friday of the new month but no later than mid-month
• Ensure designated staff submit Daily Census Reports error-free and by noon each day to the appropriate Center staff and leadership
• Review Aspyre reports a minimum of weekly, noting trends to discuss…