Specialty Clinic Assistant - .8 FTE

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Full Time Osceola, WI, US

6 days ago Requisition

OMC Core Behavior Standards:

• Create Teamwork
• Lead with Honesty & Integrity
• Convey Compassion
• Show Respect
• Pursue Quality

Osceola Medical Center is committed to implementing these behavior standards as a foundation for how we hire, develop, and retain our team members. By intentionally selecting candidates whose values and behaviors align with these standards, we ensure that our mission is lived out every day, creating an environment where patients feel valued, respected, and confident that OMC is the place for all their healthcare needs.

Tentative Schedule:

Every other Monday 7:45am-4:30pm

Tuesday 7:45am-4:30pm

Thursday 7:45am-4:30pm

Every other Friday 7:45am-4:30pm

Job Summary:

Clinic assistant work directly with Allergist, ENT, and Urology- will be expected to fill in with other specialty clinicians as needed- which will including, providing direct patient care rooming patients, Scribing, taking vitals signs, review patients chart in EMR system, helping with small procedures and administering immunization as well as chart prepping. Additionally inbox management, which would include but not limited to, calling /contacting patients with results, reviewing patient messages, and completing patient forms.

Responsibilities include:

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Perform pre-visit planning/prepping for patient visits.
• Assist Specialty providers with administering patient care.
• Use AIDET with every customer encounter.
• Prepare patients for providers examination, obtaining vital signs and other physical measurements, recording accurately in the electronic medical record (EMR) system.
• Document in the EMR all interactions with both patients and clinicians when medical direction is given.
• Reviewing education with patients and families when advised by clinician.
• Tracks orders, results, and phone messages for each Specialist to appropriate sites both incoming and outgoing
• Test results are identified needing timely review and distributed to the Specialist in a timely manner.
• Documents are all interactions with patients and providers when medical direction is given.
• Facilitates as a liaison with Specialist’s main site.
• Oversees equipment inventory for each Specialist.
• Assist Specialist during procedures and processing specimens to lab.
• Clean and sanitize clinic instruments per clinic protocol.
• Sets up surgery orders for Specialists doing surgery at OMC and coordinates with other facilities when needed.
• Administer and document medications per clinic protocols.
• Maintain clean and organized work areas, exam rooms, and treatment rooms.
• Apply treatments and dressings as requested by providers.
• Refill medications per protocol.
• Assist in prior authorization for medications and medical equipment.
• Adhere to clinic and departmental procedures and protocols.
• Assisting in proper placement of case orders, pending providers assisting needs.

SUPPLEMENTAL

DUTIES AND RESPONSIBILITIES:

• Assist with patients, scheduling, and registration staff to ensure patient’s needs are met.
• Remain punctual, reliable, and available for late coverage if applicable.
• Assess and solve problems while effectively providing high quality service to patients.
• Maintain a positive and respectful attitude.
• Maintain required certification and/or licensure applicable to degree.
• Communicate clearly and effectively with internal and external customers.
• Bring issues directly to the appropriate individual in a timely manner.
• Maintain confidentiality of all information acquired through clinic employment.
• Follow clinic emergency/safety protocols and…