Quality Lab Manager

Description

JOB PURPOSE AND SUMMARY

Work with the Director of Quality to develop, maintain and monitor the budget and capital expenditures for the Quality Lab Department in Osceola, AR. Organizes and motivates this department to perform responsibilities effectively and efficiently.

Review, update and maintain commercialized Manufacturing Standard Procedures to ensure compliance of finished product. Ensure Operations Specification Reports are current and available for plant team.

Review, update and maintain commercialized batch sheets to ensure compliance of finished product.

Support Food Safety Quality Culture Journey Initiative. Assist with creation of the OPLs, training distribution and other FSQCJ activities. Support Pulse Initiative and provide communication platform between management and front-line team members.

Initiate comprehensive Quality Lab Training for ongoing training process with the Quality Lab personnel. Determine material and schedule needed to produce effective training. Coordinate an ongoing refresher training on Quality Procedures within the lab.

Support KBMP Initiative. Lead 5S implementation in the Lab, Maintenance Risk Assessments, MOC, Foreign Material Prevention, etc.

Provides Food Safety training to all new employees going through new-hire orientation. Ensure Quality material for NHO is updated, current and relevant.

Review and update the Quality Lab Procedures necessary to accurately measure the quality attributes defined in the product specific Manufacturing Standard Procedures.

Coordinate all customer specific cutting requests and ensure all continuous monitoring and improvement reports are completed and sent by the 5th of the month.

House and update all customer specifications as necessary, to ensure compliance and conformity.

Initiate changes in the Quality Department that increase productivity and improve the reliability and accuracy of data generated. Promote the use of data throughout the company to make formula and process adjustments. Support improvements that generate measurable benefits to plant operations and cost savings.

Analyze data for process capability and improvement opportunities.

Manage lab staffing (includes Quality Supervisors, Quality Lab Technicians, Quality Specialists, and Micro Technician) schedule accordingly with Production needs. Assuring compliance to company policies, performance reviews, goal setting and achievement, coaching, development, merit recommendations. Review and approve timesheets for Quality staff. Provide technical laboratory support when needed.

Support the Quality Systems in the absence of the QS Supervisor or as needed.

Support any Quality Systems updates and/or changes as directed by the Director of Quality Systems.

In the absence of the Quality Lab Manager, the authorities described in this job description will be performed by the Quality Systems Supervisor or the Director of Quality Systems.

Support the review, understanding, and compliance of all programs, policies, and procedures contained in the Food Safety and Quality Management System. Understand my role in food safety and regulatory responsibilities as required by the SQF Food Safety Code and report any food safety concerns to initiate appropriate action. Review all food safety and quality records for completion & compliance.

DUTIES & RESPONSIBILITES

ITEM

% OF TIME

JOB FUNCTION

1

50

Manages and/or supports the following Osceola facility operations:

• Reviewing Quality & Food Safety Production Records

• Management of Manufacturing Standard Procedures

• Management of Batchsheets

• Quality Lab budget in agreement with the VP of Corporate FSQR & CI

• Equipment calibration/certification

• Monthly Inventory Reconciliation

• Technician Certification

• Monthly KPI Reports

• Organization of Internal and External Customer Cutting Samples

• Organization & Coordination of Shelf-Life Studies

• Support Food Safety Quality Culture Journey

• Continuous improvement

2

25

Maintains, review and recommends updates to the following programs:

• Procedures for the Quality Lab Department

• Controlled Documents/Electronic records

• Support RCA of quality issues

• Summarizes and reports pouch defects

3

15

Participates on the…