Security Account Manager

Company Overview

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Position: Security Account Manager

Location: Osceola, Arkansas

Salary: $65,000 / Year

Age Requirement: Must be 21+ Years of Age with a Valid Driver's License

Experience: Must have 5+ Years Security Experience and Supervisory Experience

• Career Growth: Opportunities to advance within a global leader in security services
• Impactful Work: Play a vital role in protecting people, property, and businesses
• Supportive Team: Work with caring professionals dedicated to safety and excellence

• Manage scheduling: Leverage AI‑powered technology to schedule security officers, meet client contract hours while minimizing unbilled overtime
• Lead and develop security teams: Hire, coach, and manage security officers and supervisors while overseeing payroll, performance, and employee relations
• Enhance client relationships: Serve as primary point of contact for clients, ensuring high‑quality service that protects people and property
• Handle security incidents and emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
• Direct compliance and operational excellence: Oversee training, safety, and site operational standards, and manage inventory such as uniforms, equipment, and other essential supplies

• High school diploma or equivalent
• Licensing requirements subject to state and/or local laws; may be required before employment
• Valid driver's license if driving a company vehicle or personal vehicle while conducting business
• Minimum of two (2) years in business operations, security management, or supervising teams in a fast‑paced environment
• Experience leading, developing, and retaining a dynamic team while building positive client relationships
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
• Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts efficiently
• Proficiency in web‑based applications and computer systems, including Microsoft Office
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
• Financial acumen; able to manage staffing levels while minimizing non‑billed overtime and turnover costs; planning and organizing skills to control costs related to inventory such as uniforms and equipment

• College degree in Business Administration or a law‑enforcement related field
• Experience in law enforcement, military, proprietary security services, or facility management
• Certification in ASIS or CPP
• Previous payroll, billing, or scheduling experience
• Aptitude with security systems: CCTV, access control, and badge administration
• Graduate of a certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in company's 401(k) plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly; unused vacation paid out only where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: