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Job Description & How to Apply Below
Ontario Pork, based in Guelph, is seeking a Customer Service Coordinator to join our dynamic team.
Reporting to the Director of Sales, the successful candidate will play a key role in supporting our agricultural marketing division by coordinating logistics, managing data, and ensuring clear and timely communication with producers, transportation providers, and processing partners.
Key Responsibilities
Act as the primary point of contact for farmers, transporters, and processing facilities.
Communicate scheduling updates, delivery times, and changes with professionalism and clarity.
Proactively address and resolve issues to maintain smooth transportation and customer satisfaction.
Organize and manage schedules to ensure timely and efficient logistics.
Prioritize urgent matters and adapt quickly to changing circumstances.
Ensure all necessary transporter documentation is completed.
Maintain accurate records in internal systems, including scheduling and pricing data.
Ensure all contact and contract information is current and complete.
Support the team with administrative tasks and reporting as needed.
Assist with pricing coordination and order processing.
Monitor market data and help administer forward pricing transactions.
Requirements
Experience in agriculture or familiarity with the agriculture industry is an asset.
Strong communication and interpersonal skills, especially in high-pressure situations.
Excellent organizational and problem‑solving abilities.
Self‑motivated with a commitment to providing outstanding service.
Proficiency in Microsoft Office (Word, Excel) and database application.
Benefits
Competitive compensation and benefits package including:
Company pension
Dental and extended health care
Life and vision insurance
Supportive team environment
Opportunity to contribute to a vital sector in Ontario's economy
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
IT Services and IT Consulting
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