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Job Description & How to Apply Below
Tracking Code: req
2167
Faculty/Department: Faculty of Business and Information Technology
Number of Positions: 1
Appointment Type: Limited Term
Hours of Work: hours per week
Salary Range: Level 6
- Starting Salary, Step 1 $ 64,792
Posting Date: August 13, 2026
Closing Date: August 20, 2026(7:00 pm EST)
Job Summary
Reporting to the Director, Planning and Operations, the Graduate Program Assistant (GPA) provides a wide range of high level administration support to all graduate and research programs within the Faculty of Business and Information Technology.
This position advises graduate faculty members and students, supporting the process from recruitment to admissions and completion of degree. The position is responsible for supporting various committees, the Directors and Associate Deans and liaising with SGPS or other University units.
It also supports the Faculty’s research agenda and research faculty members.
Responsibilities/accountabilities
Acts as primary contact for graduate faculty members and graduate students from admission to graduation, providing information and support related to program requirements, registration, course selection, documentation submission,transcript audits, University policies and other
Provides administrative support to the Director of Planning and Operations, the Associate Dean,Research and Graduate Studies, the Graduate Program Director(s) and the Research Institute Director(s)
Provides administrative support to the Graduate Education, its program reviews and other graduateand research committees, including participation and action items relatedto committee meetings
Liaises with the Schoolof Graduate and Post-Doctoral Studies (SGPS), Office of Research Servicesor other University Units to ensure compliance with University-widepolicies and processes related to graduate programs
Coordinates and supportsthesis defenses, capstone project presentations, internships, researchpresentations, etc., working closely with ADs, GPDs, IDs and graduate student supervisors
Assists the Director of Planning and Operations and the Associate Dean in the assignment of graduate student Teaching Assistantships, and the processing of Graduate Research and Research Assistantships
Supports the planning and coordination of graduate and research related events, such as FBITgraduate orientation bootcamps, graduate student recruitment events,research events
Assists in the development of all graduate, research and other promotional materials suchas admissions publications, brochures, videos and web pages
Provides information to prospective graduate students about programs, admission requirements,application procedures and general aspects of the graduate and researchprograms
Required Skills
Well-developed written and oral communication skills
Customer service focused with related public relations skills
Dedicated team player with strong interpersonal skills and demonstrated ability to exercise ahigh degree of professionalism, good judgment, and discretion
Strong organizational and time management skills with an ability to prioritize and managesimultaneous responsibilities in a fast-paced environment
Strong attention todetail and willingness to take initiative
Working knowledge and technically proficiency the use of Microsoft Office, Adobe applications,social media platforms, other web applications, etc.
Previous experience with Banner would be considered an asset
Willing and able to work flexible hours to meet deadlines and to attend evening or weekend eventsand activities
Required Education
Completion ofpost-secondary education consisting of two or more academic years or equivalent combination of education and experience
Verification of Academic credentials may be required
Required Experience
Over 1 year of increasingly related experience in a university environment, with consideration given to graduate and research portfolios
3+ years of experience of related experience in a university setting is strongly preferred
An equivalent combination of education and related experience may be considered
General understanding of graduate and research program topics related to Commerce and Information…
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