Personal Banking Associate

Elevate customer banking experiences at TD Canada Trust as a Personal Banking Associate in Oshawa, Ontario. Build impactful relationships while providing tailored financial solutions and advice.

In this role, you will engage with customers by addressing their day-to-day banking needs and resolutions. You’ll help guide customers toward the appropriate staff for optimal solutions, ensuring confidentiality and trust. Additionally, you will educate customers on digital banking offerings to enhance their experience.

Key Responsibilities:

• Engage customers through service transactions and advice

• Guide customers to appropriate banking contacts

• Educate clients on digital banking options

• Support frontline staff with transactions

• Recommend operational improvements to enhance workflows

Requirements:

• High School diploma and/or 1+ years of experience

• Investment Funds Canada (IFC) within 6 months

• Proficiency in MS Office applications

• Strong knowledge of banking processes

• Excellent communication and customer service skills

Support clients through effective banking solutions and enhance their experience at TD Canada Trust in Oshawa.
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