Director, Food & Beverage

Location: Whitby

Director, Food & Beverage at Thermea Spa Village  We have taken the spa experience and transformed it into a wellness village.

Thermea spa village is familiar, feels like home and allowsits guests to escape the hectic pace of modern life. Our spa village is the first of its kind, with state-of-the-art installations and at its core, buildings reminiscent of a distant past, when life was strongly connected with nature and steeped in traditions.

Our spa village, atwist ontraditionalspa culture,combines unique experiences inspired byrituals found around the globe with a distinctively Canadian character—a peaceful hideaway for our guests, not too far from home.
Our mission is togive our guests a moment’s restbyofferingthemrefuge,away from the pressures of modern life where they may rediscover their own well-being and, as a result, live a happier and longer life.

Your role as an artisanofour spa villageis to cultivate peace.

We are passionate and dedicated team players here at Thermea Spa Village Whitby Always enthusiastic, helpful, conscientious, discrete—and most of all,respectful. Wedeeplycare about everyone—guests andfellowartisans alike—inourwellnessvillage.
It takes a village, join us.  Reporting to the Director of Operations and serving as a member of the Executive Team, the Director, Food & Beverage is responsible for leading the complete Food & Beverage experience at Thermea Spa Village Whitby.
This is more than a restaurant leadership role. Food & Beverage is an integral part of the guest journey and an important expression of our village, our culture and our brand. From relaxed, approachable moments to elevated dining experiences, the Director will ensure every Food & Beverage touchpoint feels intentional, welcoming, distinctive and connected to the overall Thermea experience.
Leading a complex, high-volume, multi-outlet operation, the Director will bring together exceptional hospitality leadership, operational discipline, financial acumen and an entrepreneurial mindset. They will balance outstanding guest experiences with sustainable business performance while continuously looking for opportunities to innovate, evolve and improve.
As an Executive Team member, the Director will think beyond their own department. They will work collaboratively across the village, contribute to broader business strategy and help build a culture grounded in trust, accountability, positivity, curiosity and continuous improvement.
Above all, we are looking for a leader who builds strong teams—someone who develops people, creates clarity, sets high standards, remains visible and connected to the operation, and inspires others to deliver exceptional hospitality every day.
Whatyou’lldo   Provide strategic and operational leadership for all Food & Beverage activities to achieve the objectives of the organization and deliver a best-in-class, trouble-free guest experience.
Lead a complex, high-volume, multi-outlet Food & Beverage operation, ensuring consistency, quality and operational excellence across all areas.
Develop and execute annual operating plans, budgets and forecasts, with accountability for revenue, labour, food and beverage costs, margins and overall financial performance.
Analyze key performance indicators and operational data to identify trends, understand root causes, challenge assumptions and continuously improve performance.
Identify opportunities to grow revenue and profitability while protecting the guest experience and the Thermea brand.
Develop pricing, menu, promotional and service strategies informed by guest expectations, market trends, business performance and the positioning of the village.
Establish and maintain strong operational systems and standards across Front of House and Back of House.
Ensure…