Field Service Specialist

Field Service Specialist

Job Description Summary of the Role Seeking an experienced Conveyor Belting Technician who is mechanically inclined. Performs splices and installation on various types of conveyor belts and components to meet customer and industry requirements. Responsible for leading individual tasks or small jobs. Performs other field service and warehouse tasks, as trained and required. Reports to Field Service Supervisor or Branch Manager.

Responsibilities Must maintain 100% commitment to safety policies and procedures

Works closely with Field Service Supervisors and team members in attaining goals and objectives

Leads field service team on jobs and works with team to perform conveyor belt installation with mechanical or vulcanized splice

Good understanding of overall Quality process and documentation

Communicate general and quality-related concerns to management

Provide onsite customer service

Perform conveyor belt installation with mechanical or vulcanized splice

Understands tools and machinery applicable to the job Travel is a required part of job Perform other duties as trained and qualified for

Skills and Abilities

Must be able to work overtime hours, evening and weekends, when required

Must be able travel to out-of-town jobs, as needed

Possess excellent customer service skills and the ability to interact with customers, and team-members in a professional manner

Basic mechanical skills including the use of hand tools.

Basic computer skills including; internet and email.

Must be able to apply OSHA standards applicable and MSHA standards as applicable (training will be provided)

Minimum Qualifications Be at least 21 years of ageHave a valid driver’s license and a clean driving record

At least 3 years of experience working with conveyors and conveyor components

Have a high school diploma/GED Reliable transportation is a must

Be able to work independently

Ability to safely drive a Company truck or other mechanical equipment

Ability to work overtime, as required

Ability to work nights and weekends, as required

Basic math skills

Properly measure with a tape measure

Ability to travel on regular basis

Background checks and drug screening may be required (by Company, Customer or DOT requirements in working on-site and operating equipment as required or permitted by law)
Must be able to successfully pass a DOT physical exam, or have a current DOT medical card

Preferred Qualifications Experience working with conveyors and conveyor components

Completion of a craft apprenticeship, or an equivalent number of years of education and production maintenance experience

Mechanically inclined

Knowledge of maintenance and repair of machinery a plusOSHA 10 and MSHA certifications

First aid and CPR certifications

Physical Requirements and Work Environment This role may include a mix of customer onsite work and warehouse floor environments. Work is primarily performed outdoors in all weather conditions, including heat, cold, snow, rain, and wind. Reasonable accommodations are available to support individuals with disabilities in performing the essential functions of this role.

Ability to pull, push, grasp, bend, lift and carry up to 50lbs independently on a repeated basis. Heavier items may be moved with team assistance or mechanical aid.

Ability to move freely throughout the job site, including on occasional uneven surfaces, for extended periods of time.

Ability to work in a stationary position for extended periods of time.

Ability to work at varying work-surface levels and machine operation heights.

Ability to move above or below workstations or retrieve items from various heights.

Ability to ascend and descend ladders or stairs, as required.

Ability to distinguish colors.

Ability to comprehend and follow instructions and…