DSHS WSH Office Assistant Lead

DSHS WSH Office Assistant Lead

Want to put your passion to work? In this job, you work under the direction of higher-level records and/or forms management staff and is a direct report to the HIMS Records Management Supervisor or designee. You will be involved with the interviewing process and provide input to the Office Assistant 3 Performance Evaluations.

The Office Assistant Lead opportunity is located at Western State Hospital in Lakewood, WA. Using your exceptional detail, multi-tasking, and organizational skills, you will ensure operations are running as smoothly and efficiently as possible while leading other Office Assistant ward staff.

Pierce County employees are eligible to receive an Orca Card for transportation needs. Opportunities performed on‑site at this work location at least three days a week may be eligible for an additional 5% premium pay in addition to the advertised salary.

• Assign, instruct, and check the work of Office Assistant ward staff
• Create and maintain medical records, files, forms, databases, reports, audits, logs, and manuals within established guidelines
• Safeguard each patient's clinical record to ensure protection of health care information
• Follow medical records protocol
• Work on a variety of complex projects
• Use electronic templates, databases, and spreadsheets to complete regular records, assessments and report findings
• Create drafts, prepare updates, and proofread treatment plans, routine forms, and other documents
• Respond to inquiries regarding general ward services, information, and procedures
• Order, receive and maintain office inventory record
• Train others and provide assignments, ensure all required training is completed
• Resolve clerical problems, draft correspondence, and compile reports
• Provide or assign ward coverage when needed
• Respond & complete internal record requests

• A high school diploma/GED and two years’ of clerical experience including experience directing the work of others

• Ability to provide accurate and clear written communications both electronically and verbally
• Punctual and responsible
• Ability to work with challenging individuals
• Effectively communicate with management, peers, residents, and the public as needed
• Able to work in a team and alone
• Able to read and follow policies and procedures
• Ability to type 40 wpm
• Knowledge of Microsoft Office programs

Questions? Please contact peter.bonato.gov and reference job number 04855.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.

Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at . Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license.

Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.